SWISH by NBN23 - Basketball game & stat tracking

EXPLORE THE MOST POWERFUL APP IN BASKETBALL – TRACKING GAMES AND STATISTICS FOR EVERY LEVEL

"EXPERIENCE GAME TIME IN REAL TIME

Swish™ has become the preferred choice for tournament organizers, fans, coaches, and players globally. We have over 300,000 registered players and games across more than 40 countries. Whether it’s youth tournaments or competitive leagues, advanced analytics and big data are conveniently accessible.

🏀 Detailed game statistics through box scores

📈 vs 📉 Compare player and team statistics

⏱ LIVE play-by-play updates

📊 Player and team rankings

📆 Calendars and standings for tournaments/leagues

⛹️‍♀️ Team rosters and schedules

……and much more!

You can now engage with the game anytime and anywhere. Keep up with your favorite teams and players during leagues or tournaments, staying informed on their scores, stats, and additional details.

Why wait any longer?

Swish transforms YOUR basketball experience… all at your fingertips!"

Login Problems

Do you have problems to log in with your SWISH GOLD subscription? This might occur due to the following reasons:

Problems with the device

If you obtained a GOLD subscription from an Android device, it is very probably that you might have problems to log in from an IOS device and vice versa. Try to log in from a similar device to the one that you used to buy the subscription.

If you have the same SWISH account open in several devices at the same time, this might cause login problems. Try to log in in just one device at the same time.

Problems with the mail

Email/Password LogIn

Google Play LogIn

Apple Store LogIn

Sometimes the account can be linked to several mail accounts. If you have paid for one GOLD subscription, check in “My subscription” from the “Profile” screen to see which is the account status. If the status is “FAN”, try the following:

Check the mail appearing on top of the “Profile” screen. Try to log out and log in with a different mail account with the “Google” button.

If you logged in with Facebook, try to log in with the “Facebook” button.

In the case that you are using a IOS device, there are sometimes where Apple, in the moment of buying the GOLD subscription, creates a random email account like this one: example@appleid.com. If you log in with the “Apple” button, you will log in SWISH with that email. It is possible that the GOLD subscription is linked to that email. Sometimes the fingerprinting login might cause problems.

Payment Problems

Solve your payment issues

I cannot buy a Gold subscription

In this case, first check if you have managed to buy the subscription or not. If you do not have a receipt from the store, this might be because the store or maybe the bank have cancelled the payment. If that is the case, you can do the following:

Reset the credit card linked to the store. You can modify the data in the store account settings.

Change the credit card linked to the store. You can add a new card in the store account settings.

Pay with PayPal. You can link a PayPal account to buy a GOLD subscription.

I have paid several times

If this is the case, make sure of it by checking it in the store or the bank app and contact with us immediately.

Gold subscription cancellation

Sometimes a GOLD subscription might not be active because it has been cancelled previously by an automatic or manual method. If this is the case, check the store to see if you bought it. Contact with us from the SWISH chat of from the web https://nbn23.com to solve the problem.

Live Problems

If your game is not live on SWISH, check this options to know why.

The game is not Live

For a match to be recorded and followed on “Live”, it is necessary that the device has internet connection. In some cases, this is not possible for different reasons external to NBN23.

Anyways, you can contact us in the SWISH chat, and we will contact the federation so that they contact the scorekeeper.

The game does not refresh

As in the “Live” matches, this does not depend 100% on SWISH.

You can contact us in the SWISH chat, and we will contact the federation so that they contact the scorekeeper.