SuperShuttle - Airport rides & bookings

SuperShuttle provides an excellent option for airport transportation, allowing users to conveniently reserve a shared ride, non-stop transfer, black car service, or SUV. Regardless of whether you are traveling for business, pleasure, in a group, or individually, we cater to all budgets with clear pricing upfront. Our licensed and insured drivers operate across more than 80 airports globally, completing over 10 million rides annually.

FEATURES

- Schedule your ride in advance or opt for immediate service

- Make payments through the app using a credit card or business account, and store your payment information for quicker bookings in the future

- Modify ride details or cancel a trip whenever necessary

- Monitor your ride's progress on the map in real-time as it moves toward you

- Seamlessly check into your ride upon landing

- Ensure timely arrivals and departures at the airport

- Receive dedicated customer support for any inquiries or assistance required

Interested in finding out more? Visit our website for additional information.

FAQS

How do I get a quote?

To get a quote, visit our Fare Quote tool located on the top of our home page, on our mobile apps or call our Customer Care Center at 1 800BLUE VAN (258-3826). Pricing is subject to change without notice at any point between quote request and final booking.

How much should I tip?

The amount of tip provided to the driver is generally at the discretion of the passenger. In most cases and for convenience, a default 18% tip will be added to the base fare and is clearly displayed in the payment details on the checkout page. Should a passenger decide to customize the tip percentage, they can do so by editing the tip prior to booking the reservation. In certain markets an “inclusive gratuity” is added automatically and displayed as a separate charge item on the checkout page. In all cases the driver receives the tip amount.

How do I cancel my reservation?

We understand your travel plans may change, so we offer a very simple cancellation policy. Regardless of whether you made your reservation online, via mobile app, or by dialing our 800 number, just give us 24 hours’ notice prior to your pickup time and we will give you a full refund. We recommend canceling online at Manage Trip.

SuperShuttle Express and ExecuCar are unable to refund payment if cancelled with less than 24 hours’ notice prior to pick up time or in the event of a no-show. Credit card refunds are submitted to the financial institution within 1 business day, but it may take several days to be reflected on your statement; please check with your financial institution for more information.

How do I earn frequent flyer rewards?

Unfortunately, SuperShuttle Express and ExecuCar does not provide frequent flyer rewards. We hope to have our own rewards program in the future.

Do you have an international toll-free number?

We do not currently offer an international toll-free number for international travelers. Instead, we offer 24-7 online booking options. Customers calling from an international number can dial 1-520-216-4657. Customers are also welcomed to call our toll-free line using a landline phone while stateside. (1 800 BLUE VAN (258-3826)). If for any reason you need to call us from outside of the U.S., we are not responsible for phone and SMS fees that may result.

How many stops will the SuperShuttle Shared Ride Van make?

This all depends on the type of service you book. SuperShuttle Express and ExecuCar are both direct service, meaning no additional stops will be made between the airport and your drop off or pick up location. Should you choose the shared ride service, the number of stops made varies from city to city and is based on population density and vehicle size. Since rides are grouped geographically, stops are likely to be in quick succession due to higher density. For areas that are more spread out, smaller vans and fewer stops are likely but will also be more spread out in time and distance. Number of stops will also vary upon time of day, time of year, and the number of passengers going to or from your area.

What if my flight is Canceled?

In the event that your flight has been canceled, it is important to notify us as soon as possible. If within the cancelation period, we will cancel your reservation and a refund will be issued immediately. If we are notified inside of the cancelation policy and the vehicle has been dispatched, then a refund may not be available. We suggest that the airline be contacted for reimbursement.

Blog

Streamline Your Corporate Retreat Travel with SuperShuttle Express: A Stress-Free Guide

by mike hogan

Planning a corporate retreat is no small feat. From coordinating schedules to booking accommodations, there’s a lot on your plate. But fear not, because there is a solution to make your retreat planning a breeze: SuperShuttle!

Imagine this: Your team arrives at the airport, ready to kick off your corporate retreat. Instead of juggling multiple Ubers and trying to keep everyone organized, you simply step outside and board a SuperShuttle Express large van or luxury Sprinter. With plenty of room for your entire group, there’s no need to split up or worry about logistics – you can all travel together and get the party started from the moment you touch down.

SuperShuttle’s fleet of spacious vans and Sprinters is designed for comfort, with plush seating and ample legroom to ensure a relaxing journey for everyone on board. Say goodbye to cramped rides and hello to a tranquil prelude to your travel adventure.

Booking your SuperShuttle ride is a breeze thanks to their user-friendly website and mobile app. Simply enter your travel details, select your preferred vehicle type, and relax knowing that your transportation is expertly handled. No stress, no hassle – just smooth sailing from airport to hotel.

And the best part? SuperShuttle Express services are available at all major US airports, so no matter where your retreat takes you, you can count on SuperShuttle to get you there. Whether you’re jetting off to sunny California or exploring the bustling streets of New York City, SuperShuttle has you covered.

So go ahead, take the stress out of your corporate retreat travel and book your SuperShuttle ride today. With spacious vehicles, easy booking, and reliable service, SuperShuttle Express is the perfect choice for your next corporate getaway. Get ready to relax, unwind, and bond with your team as you embark on an unforgettable retreat experience.