삼성복지포탈 - Welfare portal benefits & offers

Feel free to utilize the primary features of the welfare portal service on your smartphone, at any time and from anywhere.

Key Features

- Exclusive Discount Products: Enjoy shopping privileges! Take advantage of special deals and valuable benefits tailored for executives and staff through the welfare portal.

- Point Usage Application: Request to apply points for deductions when using cards at affiliated welfare businesses.

- Recommended Welfare Products: We highlight a selection of diverse welfare items thoughtfully curated from the welfare portal.

- Ordering/Delivery Monitoring

Frequently Asked Questions

Q1: How do I increase my card limit?

The amount eligible for an increase is determined based on your credit rating, card usage history, and transaction history with Samsung Card and other financial institutions. You can increase your limit within this amount.

If you are unable to increase your limit or wish to increase it beyond this amount, you can apply for an increase through the "Card Limit" screen.

Depending on the review results, your limit may not be increased or may be partially increased. Proof of income may also be required (e.g., withholding tax receipt for earned income, withholding tax receipt for business income, income certificate, etc.).

Q2: How do I lower my card limit?

You can lower your lump-sum payment, installment, or short-term card loan (cash advance) limit through the "Card Limit" screen.

*Please note that limit reductions may not be restored depending on your credit rating, so please apply carefully.

Q3: I requested a credit card limit increase, but why was it denied?

Card companies comprehensively consider a member's payment ability, credit rating, and usage history to grant a credit card limit within the requested range, but they also ensure that the limit is not set excessively.

Therefore, if a member requests a limit increase but fails to meet the screening criteria, the request will be denied.

Important Security Information

- To ensure your device's security, it is advisable to keep your operating system and antivirus software updated to their latest versions. Regular checks with an antivirus program are also recommended.

- When engaging in services involving financial transactions or entering personal details, refrain from using public Wi-Fi networks that are untrusted or lack security protocols, and opt for mobile data services (3G, LTE, 5G) instead.

App Permission Information

Please grant the following permissions to enhance your app experience.

- (Mandatory) Device and App History: To verify app version and improve user experience

- (Mandatory) Phone: For identity verification and connecting consultation calls

- (Optional) Camera: To contact support and submit reviews

- (Optional) Photos (Storage): To store app content and images

- (Optional) Microphone: For voice searching

- (Optional) Contacts: To facilitate gifting options

- (Optional) Notifications: To send marketing messages

- (Optional) Biometric Authentication: For logging in securely

※ If you choose not to accept optional permissions, other functions of the app will still be accessible.

※ Starting from Android version 6.0 and above, mandatory and optional permissions can now be agreed to independently. It is suggested to update to version 6.0 or higher for best usage. Following the update, you need to uninstall and reinstall the app to refresh access permissions.

※ Access permission settings can be modified in your phone's Settings > Applications > Samsung Welfare Portal > Permissions. Note that the navigation may vary based on your mobile device model.

Call-Related Service Information

This application displays informative content from the calling party, including Samsung Card details. To enable this service, your phone number and app notification data will be shared with the service provider, 'Bridgetech (Colgate Co., Ltd.)'.

- Services provided: Call-related screen services (digital ARS, etc.)

- Retention and usage duration: Until consent is revoked by the provider

- Refusal to provide and withdrawal of consent

※ Please note that using this screen service may incur data charges based on your subscription plan.