Rota77 Passageiro #VaideRota77 - Neighborhood ride service & safety

This app was created for individuals seeking an executive transportation service within their community, ensuring that you and your family are safely served by a familiar driver.

Features:

- You have an easy way to address your issues—just give us a call!

- Our application enables you to request one of our vehicles and monitor its location on the map, receiving notifications when it arrives at your doorstep.

- You can also view all surrounding vehicles, along with their availability status, providing our clients with a comprehensive perspective of our service network.

- The fare structure operates similarly to that of a traditional taxi, meaning charges commence only once you enter the vehicle.

User Process (User Side):

Preliminary Preparation: Download and Registration

1. Download and Install the App

2. Register with Your Phone Number

Request a Ride: 3 Steps to Book a Ride

1. **Select Service and City**:

- After opening the app, tap your destination city in "Mapa Rota77" to confirm your current location.

2. **Confirm Trip and Estimate**:

- Enter your "Pickup Point" and "Dropoff Point" locations. The app will automatically calculate the trip distance, estimated fare, and estimated wait time.

- After confirming your trip information, tap "Confirm Order."

3. **Wait for Order Acceptance and Communicate with the Driver**:

- After placing an order, the app will display the "Driver Matching" progress.

- After the driver accepts the order, they can view their name, vehicle information, real-time location, and contact number within the app. If you have any special requests, you can contact the driver directly through the app.

During the Trip: Real-Time Tracking and Safety

1. Once the trip begins, the app will display your real-time route, allowing you to share your itinerary with friends and family and check the remaining time.

2. In the event of an emergency, you can utilize the app's safety features to ensure your safety.

End of Trip: Payment and Feedback

1. Upon arrival at your destination, the app will automatically generate your final bill, which you can pay online.

2. After payment is complete, you can review your driver's service, completing the entire trip process.

User Process (Driver Side):

1. Find the "Seja um Motorista Parceiro" portal within the app and submit your personal information and background check information.

2. After your platform approval, you will receive a driver account. Once logged in, you can start accepting orders, view and accept orders, navigate to the passenger pickup point, and receive payment upon completion of the trip.

Here, you are not just another customer; you are our top priority in the community.

FAQs:

1. **What is the core purpose of this app?**

Designed for people who need high-end pick-up and drop-off services within their community, it allows users to book rides and is matched with familiar drivers, ensuring travel safety.

2. **How can users quickly book a ride?**

Download and register an account, then select your service city, fill in your pick-up and drop-off points, confirm the estimated fare and waiting time, and submit your order; wait for the driver to accept the order. After acceptance, you can view driver and vehicle information.

3. **What vehicle status updates can I track after booking?**

You can view nearby vehicles and their availability on a map. After the order is matched, you can track the location of the vehicle in real time and receive a notification when the vehicle arrives.

4. **How does this app calculate fares?**

Similar to traditional taxi fare calculations, billing only begins after the user boards the vehicle, ensuring clear and transparent pricing.

5. **Is travel safety guaranteed during the trip?**

Yes. During the trip, you can view the real-time route and share your trip with friends and family; in case of emergency, you can use the app's safety features.

6. **How do I complete the follow-up process after the trip?**

Upon arrival at your destination, the app will automatically generate a bill, supporting online payment. After payment, you can also rate the driver's service.

7.** How do I become a driver on this platform?**

Find the driver recruitment entry within the app, submit your personal information and background check materials. After passing the platform's review, you will receive a driver account. Log in to accept orders, navigate to and drop off passengers, and earn wages.