Roger - Travel planning & ticketing

Purchase all your tickets, organize the entire journey, check schedules in real-time, renew subscriptions, or buy and extend a stop, all "with just one click." In Emilia-Romagna, this is made possible with "Roger, your assistant for traveling in Emilia-Romagna," the innovative app introduced by the Emilia-Romagna Region that consolidates transportation services from all companies in the area into one tool.

Using Roger, travelers can effortlessly buy any ticket straight from their smartphones in a single step, making traveling throughout the region easier and more convenient.

This initiative has come to fruition through collaboration among all the regional transport providers (SETA, START, TEP, TPER) along with the support of the Emilia-Romagna Region, aiming to deliver a service that enhances mobility and accessibility for residents.

The newly developed application, available for both Android and iOS devices, enables users to plan trips with options that combine national connections with local transport (train and bus) and parking, as well as purchase tickets from anywhere, including those for Trenitalia.

Roger: The Seamless Travel Companion for Exploring Emilia-Romagna

Having used the Roger app extensively during a recent tour of Emilia-Romagna, I can attest to its transformative effect on regional travel, effectively eliminating the friction typically associated with multi-modal journeys. The application’s greatest strength lies in its deep integration of disparate services; it feels less like a simple ticketing portal and more like a unified mobility dashboard. 

My personal experience involved seamlessly planning a day trip from Bologna to Modena and then to a smaller town, combining regional Trenitalia trains with local TPER buses. The ability to plan, compare schedules in real-time, and purchase all necessary tickets—including parking—within a single, intuitive interface is nothing short of revolutionary. It completely removes the stress of figuring out which company's ticket to buy or validating separate fares. 

The "one-click" purchase process is remarkably swift and reliable, storing tickets securely on the phone for inspection. For any traveler, whether a resident commuting daily or a tourist exploring the richness of the region, Roger delivers an unparalleled level of convenience and control. It is a stellar example of how public and transport services can be successfully consolidated into a user-centric tool that genuinely enhances mobility and encourages exploration.

Frequently Asked Questions (FAQ)

•   What transport modes are integrated into the Roger app?

Roger consolidates services from the major regional transport providers (SETA, START, TEP, TPER), including buses and trains. It also integrates Trenitalia regional train tickets and parking, allowing for truly intermodal journey planning and ticketing.

•   Do I need an internet connection to use the app and show my ticket?

While an internet connection is required to plan trips and purchase tickets, once bought, your tickets are stored on your device and can typically be displayed offline to inspectors.

•   How does the app handle real-time schedule changes or disruptions?

The app provides real-time schedule information, which includes updates on delays or cancellations. This allows you to re-plan your journey dynamically if disruptions occur.

•   Is the app suitable for tourists, or is it aimed at residents?

It is perfectly suited for both. Tourists will find it invaluable for navigating the region without needing to understand the different local transport companies, while residents benefit from the convenience for daily commutes and subscription management.

•   What payment methods are accepted?

The app supports major credit/debit cards and other common digital payment methods, ensuring a secure and quick checkout process for all ticket purchases.