Resident Center - Payments & maintenance requests

Resident Center, powered by Buildium, is engineered for user-friendliness. You can handle payments, send maintenance requests, reach out to your property manager, explore information about your community, and much more—all at your fingertips. The available features may differ based on the property management company you are with.

Key features:

- Never worry about missing a payment again! With the autopay function, you can establish recurring payments directly from your bank account or credit card.

- If you encounter an issue that requires attention, there's no need to panic! You can conveniently submit a request within the app and attach a photo so your property manager can address it promptly.

- Keep updated about your building and apartment. Your property manager has the ability to share announcements via the app, alerting you to notifications such as parking limitations, office hours, or even exciting activities in your area.

Streamlining Renter Life with Unmatched Convenience

The Resident Center app has fundamentally improved my experience as a tenant, transforming the often tedious administrative aspects of renting into a seamless and stress-free process. What I appreciate most is the incredible sense of control and organization it provides. The autopay feature is a true lifesaver; setting up recurring payments has eliminated the monthly hassle of remembering due dates and writing checks, giving me complete peace of mind that my rent is handled securely and on time. 

Submitting maintenance requests has also been revolutionized—instead of playing phone tag with the management office, I can now detail the issue with a photo directly from the app, leading to faster and more accurate responses. Furthermore, the app has surprisingly helped me feel more connected to my community. The announcement feature keeps me informed about everything from essential policy updates to local social events, which I had not anticipated would be so valuable. While features depend on your specific property manager, my experience has been that this app is an indispensable tool for modern renters, effectively putting all necessary communication and management tasks right in the palm of your hand.

FAQ:

•   Are all features, like autopay, available to every resident? The specific features enabled (e.g., autopay, online payments) are determined by your property management company. It's best to check with them or within the app's payment section to see what options are available for your specific property.

•   How should I describe a maintenance issue for the best results? For the fastest service, be as specific as possible in your description (e.g., "kitchen sink leaking from the base of the faucet") and always attach a clear, well-lit photo. This gives your property manager all the information they need to diagnose and fix the problem promptly.