RentCafe Resident - Pay rent online

The RentCafe Resident app serves as your go-to resource for all matters related to your community, especially when you're on the move. Simplifying tasks such as rent payments, maintenance requests, and amenity reservations is our top priority.

Key features of the RentCafe Resident App (features may differ depending on your community):

- Conveniently submit one-time payments using various payment methods in just three simple steps.

- Set up automatic monthly payments to prevent late fees.

- Easily split costs like rent, utilities, and other expenses with roommates through automated monthly payments.

- Submit maintenance requests complete with photos and voice memos and keep track of their progress.

- Reserve community amenities like clubhouses, meeting rooms, and pool areas with a few taps.

- Stay informed about the status of your packages, from delivery to pick-up, all within the app.

- Sign and finalize your lease renewal directly via the app.

- Engage with your community through the Bulletin Board feature.

Please note that the RentCafe Resident app is tailored for communities utilizing the RentCafe platform as their Resident Portal. Features available to you may vary based on your community. For inquiries regarding specific features, kindly contact your property management company.

FAQ

What can I do on RentCafe.com as an applicant or resident at a community?

Many communities on RentCafe.com offer applicant portals and resident services portals.

To log in to the applicant portal and begin the online application process, go to the Guest Login page.

To log in to the resident services portal and pay rent online, submit maintenance requests, update your profile, and learn about events at your community, go to the Resident Login page.

Where can I pay my rent online?

You may pay your rent online when you have a resident account set up. If you already have a resident account, click Login in the top right corner of the page. Select resident login, then enter your login credentials.

If you do not have a resident account yet, refer back to the question: "How do I register a resident account on RentCafe.com?" above.

Cancel Automatic Payments

On the top menu, click Payments. Then:

If the Auto-pay Setup tab is visible, click the tab, and then click the Delete button next to the automatic payment that you want to cancel.

If the Auto-pay Setup tab is not visible, click the Set Up Automatic Recurring Payments button on the Make Payments tab, scroll to the bottom of the screen, and then click the Cancel Scheduled Auto-Pay button.

If you have any questions or need assistance in setting up or canceling auto-payments, please reach out to your Property Management office.