PTCLTouch - Bill pay & account management

Now you can pay your online bills, recharge your balance, troubleshoot issues independently, manage account services, and more with the PTCL Touch App. Register now to enjoy a seamless experience!

Step into a world of convenience and limitless possibilities with PTCLTouch. Easily handle all your payments in just minutes from the comfort of your home.

You can take control of your PTCL account directly from your smartphone with just a few taps.

About this App:

The latest PTCLTouch App empowers you to make internet bill payments, conveniently pay your telephone bill online, access our online shop for purchasing smart TV services, unlimited home internet packages, up to 100 Mbps broadband monthly packages, and Wi-Fi extenders.

You can also register complaints and stay updated on the latest news about PTCL products, services, and exciting promotional offers. Download now for an enhanced experience with our redesigned and updated digital app.

Enjoy The Best Experience with Premium Features:

- Order PTCL Products/Services

- Easily place a new order or check the status of your current order for any PTCL product/service

- Stay Updated on Your Bill Information

- Get your latest bill details and pay your telephone bill online using debit/credit cards or via the PTCL e-Payment System. To pay bills, select “Bill Inquiry & Payment” in the PTCLTouch app, choose the service you wish to pay for (Smart TV, CharJi, internet, telephone, etc.), enter your phone number/MDN, select a payment method (Debit/Credit Card, Nift), and proceed with the payment. All this can be done within minutes and from the convenience of your home.

Link multiple accounts and pay all your bills at once, including Ufone bill payments.

Track Your Current Data Usage:

Enter your phone number and account ID to monitor your data usage and remaining balance for CharJi/EVO packages, call packages, and Internet bundles.

Register your telephone, internet, CharJi EVO devices, and Smart TV Complaints:

Provide your phone number and specify the issue you are encountering, such as a busy tone or call drop.

Track Complaints:

Check the updated status of your filed complaint, search for previous complaints, and track their progress with just a tap.

Customer Care Support:

Reach out to us for urgent queries through live chat or direct contact. Our contact directory will provide you with our email addresses, contact numbers, and physical addresses.

Video Tutorials:

Access video tutorials for helpful tips and tricks, and find answers from FAQs.

Shop Online:

Visit our online shop to purchase various high-speed Internet packages, landline services, Wi-Fi extenders, and devices. Add your preferred items to the cart or save them for later by adding to the wish list. Keep track of your order statuses.

Important Note:

PTCLTouch is the only officially launched Android App for PTCL customers, offering mobile customer support, billing, and payment services.

Easy Registration Process:

A few steps separate you from subscribing to the best internet packages in Pakistan, paying your CharJi/EVO bills, landline bills, purchasing PTCL products and services, and more. To register, provide the following information:

• Full name

• ID number

• Mobile number

• Email address

• Password

Once registered, you can access all the premium services that we have to offer.

Using Guide

Experience unparalleled convenience right at your fingertips with the PTCL application, a comprehensive tool designed to simplify your daily telecommunications needs. Aimed at providing an effortless service management experience, the PTCL app stands as a one-stop solution for managing diverse telecommunication services. It's specifically tailored to meet the demands of users seeking to handle their services with ease and efficiency.

At the core, the PTCL app enables users to swiftly pay internet and telephone bills online, purchase smart TV subscriptions, and select from a wide range of internet packages, including high-speed options going up to 100 Mbps. It's also equipped with functionality to enhance your internet experience with Wi-Fi extender products, readily available through its online shop interface.

The utility doesn't stop there; it extends to offering self-troubleshooting for quick fixes and a dedicated platform to lodge and track service complaints, ensuring that concerns are addressed promptly. Additionally, customers can monitor their current data usage, keeping tabs on their remaining balances across various service packages – from internet bundles to call packages.

E-payment integration means that settling your bills is a seamless process, supported by multiple payment methods, including debit/credit cards. This convenience extends to payment for Ufone services, indicating a broader spectrum of convenience.

Moreover, customer support features such as live chat provide instant access to assistance when needed. Video tutorials and FAQs further enrich the user experience, offering guidance and information on the go.

Registration is a simple process, requiring basic information such as your full name, ID number, mobile number, email address, and a chosen password, after which you'll unlock access to all premium services.

The PTCL application is here to transform how customers manage their telecommunication services by delivering a powerful, user-friendly platform right to your smartphone. Enjoy the efficiency of controlling all related tasks from one place, with the assurance of official support and continual service enhancement.

Using Experience

PTCLTouch App: Your One-Stop Solution for PTCL Services

PTCLTouch is a free Android app that provides an all-in-one solution for managing PTCL services. With this app, you can easily pay your internet and telephone bills online, buy PTCL products and services, register your complaints, track your current data usage, and much more. The app is developed by PTCL, a leading telecom operator in Pakistan, and is designed to bring convenience and flexibility to customers.

The app offers premium features that allow you to order PTCL products and services, get your latest bill info, and pay bills within minutes using your debit/credit card or balance via PTCL e-Payment System. You can also track your data usage and remaining balance for CharJi/EVO packages, call packages, and internet bundles. The app also provides customer care support via live chat or direct contact.

Download PTCLTouch now for an enhanced experience with the latest updates and exciting new promotional offers.