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PanelSmart - Scan shopping & participate

Join Kantar Worldpanel, scan your purchases on-the-go & contribute to impactful surveys right from your phone!

PanelSmart
  • 4.2.0 Version
  • 3.0 Score
  • 403K+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (82.80 MB)
Old Versions
PanelSmart PanelSmart
CONS

Delayed shipment of rewards leading to frustration

App crashes or freezes, hindering usability

Issues with logging in and account recovery reported

Unfair deductions when redeeming rewards

Lack of responsiveness from customer support

No registration option available for new users

High fees for purchasing airtime with rewards

Inadequate communication regarding service availability and technical issues

The PanelSmart application allows participants of Kantar Worldpanel consumer groups to utilize their smartphones for scanning purchases and engaging in mobile surveys.

About PanelSmart

■ A DIGITAL CONSUMER PANEL

PanelSmart is a digital consumer panel focused on the grocery shopping behaviour of South African families.

What we expect from you

To record all your grocery shops by scanning the barcodes of relevant items purchased via our mobile app on your smartphone.

What’s in it for you?

Earn rewards that can be redeemed for online-shopping, vouchers or airtime on our PanelSmart rewards site for each month that you actively scan.

How do I sign up?

Complete an application form and we’ll get back to you with the next steps. The form captures name, surname, email address and phone number.

■ WORLDPANEL by Kantar

We operate panels in over 60 countries globally

PanelSmart is a digital consumer panel focused on the grocery shopping behaviour of South African families. It is run by Worldpanel, a division of Kantar, which operates similar panels in over 60 countries across the world. By becoming a panel member, you will join the family of millions of panellists globally who are actively shaping the future of shopping.

Earn incentives every month

Earn rewards that can be redeemed for online-shopping, vouchers or airtime on our PanelSmart rewards site for each month that you actively scan.

Help the environment while you earn

With each reward claimed a contribution is made to the funding of planting of new native trees & mangroves in Madagascar, Mozambique, Nepal, Kenya, Haiti and Indonesia by our planting partner Eden Reforestation Projects.

Frequently Asked Questions:

1. What is the information uesd for?

Each week, we collate the information we receive from our panellists into reports and determine which brands are selling better across a wide range of markets, from shampoo to milk, chocolates and feminine care. This information is used by brands and retailers to understand how popular their products are, so they can adjust their marketing strategies accordingly.

2. What are the items that I should scan?

‘Groceries’ refer to items such as food and non-food items. Examples include bread, milk, soaps, shampoos, toothpaste, skin creams/lotions, sanitary pads, chocolates, sweets, soft drinks, juices, bottled water, chips, snacks, tea, coffee, canned food, cereals, frozen meat, oats, soup, oil, sauces, honey, house-cleaning products, tissues, laundry products (detergents and fabric softener), baby food, baby powder and creams, disposable diapers, pet food and alcohol. We don’t include unbranded/loose fruits, vegetables, meat and seafood, as well as toys, furniture, electronic items, clothing, stationery items or cigarettes.

3. How much time will it take to scan every time I shop?

The time taken will depend on the number of products you need to scan in from each shopping trip. For example, your daily shopping for products like milk and bread should only take a few minutes to scan but your monthly or weekly shopping will take a little longer to scan.

4. If all the information is confindential, why do I need to enter my personal details at the recruitment stage?

Personal details such as family size help us ensure PanelSmart covers a good cross section of all types of households across the country – small and large and those with younger and older family members.

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Tags
Information
  • Version4.2.0
  • UpdateJun 30, 2025
  • DeveloperKantar (Worldpanel)
  • CategoryBusiness
  • Requires AndroidAndroid 7.0+
  • Downloads403K+
  • Package Namecom.lumi.kwpsmartpanel
  • Signaturec0520ce1a243ffc73cf1353cd0fe6aee
  • Available on
  • ReportFlag as inappropriate
Old Versions
User Reviews
3.0 9 Reviews
5
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2
1
  • Nothando Stokker
    Nothando Stokker

    It has been great since I started scanning my groceries. Everything runs smoothly. Thank you!

  • Kelebogile Kagiso Moyo
    Kelebogile Kagiso Moyo

    You have 500 rewards! That’s great. First, check the website or app for your rewards program. Look for a section that explains how to redeem rewards. Sometimes, there are specific stores or items where you can use them. If it still feels confusing, reach out to customer support. They can give you detailed instructions. You might find some fun options to spend those rewards on. Dive in and enjoy using them!

  • Ismael Ismael
    Ismael Ismael

    I really dislike that this app doesn't have fresh meat. That's where most of my budget goes. I buy other grocery items too, but fresh meat is our main food source. The app is good overall, but adding fresh meat would make it even better. Thanks!

  • Joy L
    Joy L

    It sounds frustrating when you're trying to sign up but only see the login option. Check the website again. Sometimes there’s a small link for new users or signup at the bottom of the page. If nothing is visible, try clearing your browser cache or using a different browser. Sometimes that helps make things appear. If that still doesn’t work, look for a contact option on the site and ask for help. They might assist you directly with signing up.

  • Mayyada Fakhri
    Mayyada Fakhri

    After downloading the app, when you see only the sign-in option, it might be that you need to create an account first. Look for a button that says "Create Account" or "Sign Up." If you don’t see those options, try checking the app settings or re-installing it. Sometimes, a fresh install can solve issues like this. Without access, it’s tough to leave a rating. You want to experience it first!

  • Lennecia Ntobela
    Lennecia Ntobela

    It sounds like the app is only showing content in Tamil, and that can be frustrating. You might want to check the settings. Look for language options. Sometimes, switching the language is easy. If that doesn’t work, consider reaching out to the app's support team. They may have a solution or update. Your preference for English is understandable. A lot of apps should cater to different languages.

  • Nontobeko Nkosi
    Nontobeko Nkosi

    This app has a lot of potential for earning money. It offers some appealing options. However, the reward system can be frustrating. Users often face delays in receiving their rewards. The service response time also leaves much to be desired. Overall, the app shines but the reward panel needs improvement.

  • Ashley Tshegofatso
    Ashley Tshegofatso

    Reach out directly to the panel for assistance with the app setup. Check their website or contact them via email or phone. You will find help from someone on the team who can guide you through the process.

  • Nomcebo Dladla
    Nomcebo Dladla

    I downloaded the app to scan my monthly shopping for February, but I can't log in. It keeps saying "invalid username or password." I'm really confused because it worked fine before. Now, on my new Hisense U40 phone, it's just not working. Last month, I missed out on my reward because I couldn't log in. I even tried emailing them about this issue, but I never got a response. Now it feels like there's no one to help me anymore.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: PanelSmart
  • Package Name: com.lumi.kwpsmartpanel
  • Signature: c0520ce1a243ffc73cf1353cd0fe6aee