Naheed.pk - Online Shopping & Delivery

Naheed.pk is an online shopping platform associated with Naheed Super Market, a prominent supermarket in Pakistan that has been in operation since 1971. Experience the convenience of purchasing groceries, cosmetics, skincare, haircare products, mobile devices, electronics, and much more through a user-friendly online shopping application. We provide delivery services across the entire country.

Delivery & Shipping Information

Karachi Including Bahria Town & Adjoining Areas

Standard Shipping

Delivery Time: 48 to 72 Hours

Delivery Charges: Rs. 99 per order

Express Shipping

Delivery Time: Same-day for orders placed between 9:00 am to 4:00 pm

Delivery Charges: Rs. 299 per order

Road-Side Pickup

Delivery Time: Within 2 working days for orders placed between 10:00 am to 8:00 pm

Delivery Charges: FREE

Payment Mode: Pre-Paid Orders Only

Lahore, Islamabad

Delivery time: 3 to 5 working days

For Orders Under 5KG: Rs. 199 per order

For Orders Over 5 KG: Rs. 199 per order + Rs 75 per extra KG

Other Cities (All over Pakistan)

Delivery time: 3-5 working days

For Orders Under 5KG: Rs. 199 per order

For Orders Over 5 KG: Rs. 199 per order + Rs 75 per extra KG

FAQs

What is naheed.pk?

Naheed.pk is an e-commerce initiative of Naheed Supermarket.

Do you have any loyalty program?

Yes! We have Naheed Loyalty program. For more details, please click here.

How can I pay for my order?

You can pay through Cash on Delivery, Online Visa/MasterCard, Credit/Debit Card On Delivery, UnionPay Debit/Credit Cards.

I am unable to verify my account. Even after multiple tries I did not get OTP sms.

If you are facing issues with OTP sms, please call our helpline (021) 111-624-333 from same mobile number. Our CSR will update your account after phone verification

Can you ship orders all over Pakistan?

Yes, currently we ship in over 800 cites in Pakistan.

What are the delivery charges?

Please visit Delivery & Shipping page for more information.

How can I track or check status of my order?

Order status can be checked from 'My Orders' screen in your account. Status can also be checked through Order Tracking page.

How can I return a product?

Please visit Returns & Refunds page for more information.

Do I have to pay for shipping charges when returning a product?

No, you don't have to pay for shipping charges when returning a product

Can I return a product after 7 days?

You have to initiate a return process within 7 days of delivery. Unfortunately after 7 days, we won't be able to accept return request.

Do you verify orders?

Yes, before processing any order our customer service team will call you on your mentioned cell phone number to verify order.

What is the warranty policy?

Warranty policy varies from vendor to vendor and product to product. Naheed.pk does not offer warranty claims directly. Warranty claims are processed directly through the vendor at their respective service centers. Not all products come with a warranty. If the products are available with a warranty then it will be clearly mentioned in the product specification or description.