MyAdMedika - Health info & discounts

Application for AdMedika's members and cardholders

MyAdMedika：

Access your health insurance details, which include:

- Membership Details

- Plans and Benefits Overview

- History of Claims

- List of Providers

- Updates on Inpatient Status and a Discharge Option

- e-Card and e-Receipt

MyMerchant：

Enjoy discounts and exclusive deals offered by AdMedika partners. Just present your AdMedika card at the time of purchase.

MyPay - AdMedika PayLater：

An intelligent solution to cover additional healthcare expenses using the Kredivo app. Obtain special offers specifically for AdMedika cardholders.

MyHealth：

LUNA is available to provide you with price quotes and suggestions for medical check-ups, schedule appointments with specialist doctors, and give estimated costs for surgeries or medical treatments from over 20 top healthcare providers in Singapore and Malaysia.

You can use the application to arrange services and receive special discounts along with VIP assistance.

Core Features：

1. Health Benefit Information

- View core personal health benefit data in real time, including membership information, policy details, coverage, claim limits, and insured amounts. No need to check offline or wait for manual feedback, and your key benefits are clearly visible.

2. Claim History

- The system records complete claim information, allowing users to view claim number, application date, medical institution, diagnosis, and incurred medical expenses at any time. This makes it easy for users to check claim progress and retain reimbursement receipts to avoid missing information.

3. Digital Health Card

- Transform your phone into an "electronic health card," eliminating the need to carry a physical card. When visiting participating medical institutions, simply present the digital card on your phone to verify your insurance eligibility, streamlining the medical process and reducing the hassle of forgetting your card.

4. One Touch Call Center

- One-touch access to the 24-hour customer service hotline eliminates the need to manually enter a phone number. For health benefit inquiries, claims, or service requests, users can quickly connect with official support, ensuring more efficient problem resolution.

5. Provider Directory

- Quick Search and Nearby Finder functions locate nearby partner medical institutions (such as hospitals, clinics, and physical examination centers), helping users quickly find the right medical service location when needed, saving time and money.

Exclusive Highlights and Future Plans：

1. Exclusive Benefits: Available only to AdMedika cardholders

- All core features are exclusive to AdMedika users, ensuring targeted service and avoiding distractions for non-target users. This feature also enhances the AdMedika health benefit system and user experience.

2. Multi-Device Compatibility: Available on both mobile phones and iPads

- Compatible with Android and iOS smartphones, as well as iPads, the large screen allows for clearer viewing of health benefit details and claims records, catering to diverse user preferences.

3. Feature Iteration: More Practical Tools Coming Soon

- Three new core features will be added in the future:

- Merchant Discounts: Offer exclusive discounts from partnering health-related merchants (such as pharmacies and fitness centers);

- Online Health Consultation: Supports remote consultations, allowing you to get professional medical advice without visiting a doctor in person;

- Payment Gateway: Integrated online medical bill payment functionality makes payment more convenient.

FAQs：

1. **Q: Is this app only for AdMedika members? Can non-members use it?**

A: Yes, the core functions are **exclusive to AdMedika members and cardholders**. Non-members cannot view insurance details, use e-health cards, or enjoy discounts at partner merchants. All functions are unlocked only after registering as a member and linking your card.

2. **Q: What health insurance-related information can I find through the app?**

A: You can view complete insurance-related information in real time, including **member details, coverage plan and benefits overview, claims history, and a list of partner medical institutions**. You can also check hospitalization status updates and obtain e-health cards and e-receipts, eliminating the need for offline inquiries or waiting for manual feedback.

3. **Q: What if I forget to bring my physical AdMedika card to the doctor?**

A: Don't worry, the app has a built-in **e-health card (e-Card) function**. Simply show your e-health card on your phone to the partner medical institution during your visit to verify your insurance eligibility and smoothly complete the medical process, saving you the trouble of forgetting your physical card.

4. **Q: What help does the MyHealth section in the app offer?**

A: The LUNA function in the MyHealth section is very useful. It provides **health checkup price quotes and suggestions, specialist appointments**, and allows you to check estimated costs for surgery or treatment at over 20 top medical institutions in Singapore and Malaysia. You can also enjoy exclusive discounts and VIP assistance services.

5. **Q: What if I don't have enough money for extra medical expenses?**

A: You can use the **MyPay - AdMedika PayLater service** within the app. This is a smart payment solution implemented through the Kredivo app, specifically designed to cover extra medical expenses. AdMedika cardholders can also enjoy exclusive benefits.

6. **Q: How can I quickly find nearby partner medical institutions?**

A: The app's **Provider Directory function** supports quick search and nearby location lookup, locating nearby partner hospitals, clinics, health checkup centers, etc., helping you quickly find suitable medical services when needed, saving you time and effort.