My Sunrise - Manage bills & subscriptions

The My Sunrise application simplifies your daily tasks by consolidating all of your bills, personal details, subscriptions, and usage into a single platform. It's always accessible whenever you need it.

With the My Sunrise app, you can:

• Review your usage, expenses, and billing information

• Pay your bills seamlessly

• Check the status of orders and monitor shipments

• Oversee your personal information

• Notify us of any address changes

• Update or modify your subscription

• Request new products and additional options

• Purchase and view roaming data – even while traveling abroad

If you are a UPC customer, the My Sunrise app provides you with access to online customer support.

We trust you will find value in using the app!

Your Sunrise team

Sunrise is Switzerland's leading challenger, with a strong number two position in the Swiss telecommunications market. By providing the most comprehensive fixed network access and a world-class mobile network delivering the highest gigabit coverage in Switzerland, we stand out as a premium and scaled company. Based on its best-in-class, future-fit networks, Sunrise provides high-quality mobile, landline, broadband and TV services to residential customers and empowers business customers with 360° communications and integrated ICT solutions for connectivity, security and IoT from a single source, thereby advancing their digitalisation. 

We boast a dynamic and international environment where everyone has a voice, where perspectives are shared and where values are respected. We believe that providing equal opportunities to a diverse workforce is critical to the company’s success. Roughly 2,850 employees (FTEs) from around 80 nations contribute to the success of Sunrise with their expertise, innovative thinking and exceptional commitment, reflecting the diversity of our customers. 

We employ a multi-brand strategy to address the specific needs of the premium segment with the Sunrise brand, of the smart-shopper segment with the yallo and Swype brands and of the budget segment with the licensed Lebara brand, which offers mobile services to price-conscious customers with a focus on international calling. We also attract younger customers with the Sunrise Young portfolio, offering reduced rates and other benefits to these customers. 

Our mobile network connectivity (3G, 4G and 5G) covers substantially all of Switzerland, both geographically and by population. Our fixed network is used to deliver broadband, TV and fixed-line telephony services and consists of fibre, HFC or copper infrastructure.  

We view sustainability as an integral part of our corporate strategy and our day-to-day operation as a business. Economic, social and environmental factors are taken into account in activities and interactions with stakeholders. Sustainability is not just closely linked to our values and an element of the company targets that affect each employee’s bonus, it has also become a key marker of success, as various stakeholders now regard it as increasingly relevant. 

Values

Our corporate values are at the core of our company’s business activities, and they represent the foundation for the way things are done at Sunrise. We are committed to conducting our business in accordance with ethical principles and in compliance with all applicable legal provisions, in order to protect the interests of investors, employees, customers and the public. 

Our values: We are PASSIONATE about delivering customer-centric solutions. We are BOLD, pushing the boundaries with our entrepreneurial mindset. We are ONE by collaborating, trusting each other and embracing DE&I. These values are crucial in forming a unified company and the very culture of Sunrise, given the history of a merger and strategic acquisitions. They also provide common ground for co-creation, and they are the basis for any interaction with all our stakeholders.