My SmartPLAY - Book sports & recreation

"My SmartPLAY" (application) is created and managed by the Leisure and Cultural Services Department (LCSD) of the Government of the Hong Kong Special Administrative Region, offering a secure and user-friendly method to access LCSD's sports and recreation booking services. In addition to setting up a SmartPLAY user account and updating personal profile details, users can inquire about and reserve leisure facilities, as well as sign up for recreational and sports programs via the app.

A Streamlined Gateway to Hong Kong's Public Recreation Facilities

As a frequent user of public sports facilities in Hong Kong, My SmartPLAY has fundamentally transformed how I engage with LCSD services, replacing tedious manual processes with a seamless digital experience. The application serves as an all-in-one platform that effortlessly bridges the gap between residents and the city’s diverse recreational offerings. 

I particularly appreciate the convenience of booking badminton courts and swimming lanes on the go, often securing last-minute slots that were previously impossible to obtain without visiting a venue in person. The interface is clean and purpose-driven, allowing quick navigation between facility reservations, program enrollment, and personal account management. 

What stands out is the reliability of the system—whether enrolling in a seasonal yoga class or checking real-time availability of football pitches, the process is consistently smooth and transparent. For families, the ability to manage multiple members under one account simplifies planning weekend activities. 

While the app focuses on functionality over flair, its robust performance and official backing make it an indispensable tool for anyone looking to actively participate in sports and leisure activities across Hong Kong.

Frequently Asked Questions (FAQ)

•   Is the app available in multiple languages?

Yes, My SmartPLAY supports both English and Chinese, allowing users to navigate, book, and manage activities in their preferred language.

•   How do I create a SmartPLAY account?

You can register directly through the app by providing your personal details. The process is straightforward and typically requires identity verification to align with LCSD’s booking policies.

•   Can I cancel or modify a booking after it’s confirmed?

Yes, the app allows users to modify or cancel bookings based on LCSD’s terms and conditions, though fees or restrictions may apply depending on the timing of the change.

•   Are there any fees for using the app?

No, the app is free to download and use. Only standard LCSD fees for facility rentals or program enrollment apply.

•   What if I encounter issues while booking?

The app includes access to LCSD’s customer support, and users can refer to the help section for guidance or contact the department directly for technical or booking-related issues.