MEDITECH MHealth - Health info access & management

MHealth is the mobile adaptation of MEDITECH’s Patient and Consumer Health Portal, which provides secure and easy access to your health data right on your mobile device or tablet. MHealth encompasses a variety of results and features that empower you to more effectively manage your healthcare and that of your family. To start using MHealth, simply log in with your current Patient Portal ID and password.

With MHealth, you can:

• Communicate securely with your healthcare team

• Request new appointments and view details for upcoming visits

• Pre-register for upcoming appointments

• Access laboratory results and radiology reports

• Monitor immunizations, allergies, and medical conditions

• Manage home medications and request prescription refills

• Access visit history records and relevant forms, such as discharge instructions.

If you possess a Patient Portal account through your healthcare provider and they have enabled MHealth access, you are all set to begin. If you don't already have a Portal account with a MEDITECH partner, check your healthcare provider’s website for guidance on getting started.

FAQS

What is MHealth?

MHealth is a mobile application that allows you to access your health information from your smartphone or tablet.

What software version does MHealth support?

In order to have the most optimal patient experience, mobile devices need to be iOS 10+ or Android 5+.

How much does it cost?

The app is free.

How can I sign up?

Access to the MHealth App is controlled through your healthcare organization. Your healthcare organization should have a link from their hospital or clinic webpage that will direct you to an enrollment screen and provide you with instructions to create an initial login.

Who is MEDITECH?

MEDITECH is a healthcare software company that provides an electronic health record system to your healthcare providers. MEDITECH also powers your access to that information through MHealth.

What should I do if I do not see my healthcare organization on the list of portals?

If you do not see your organization in the list of portals within MHealth, please contact the Medical Records department of your organization.

Looking for further help with MHealth?

Send us a message! Please do NOT send inquiries pertaining to results or requests for medication information. If you have questions/comments regarding results, or would like access to your medical information, please contact your physician and/or your healthcare organization directly. Please complete this form in its entirety, with as much detail as possible regarding your questions and/or concerns with MEDITECH's MHealth so we can fully address your needs.

Comments

How can it be that for months, hundreds of users of this bargain bin software all report the same thing, trouble logging in, reset accounts, unrecognized correct credentials, the need to call and have the portal account reset EVERY TIME YOU TRY TO USE IT, all of us saying the same thing is fundamentally broken on this software. I've had yelling matches with the BHS medical records office after the fifth and sixth times I had to call to reset my elderly mom's account. An app that doesn't work is worse than nothing at all when the point is access to your medical records and tests and appointments. And think about this: how much can you trust the obvious third rate clowns who developed this software with the privacy and security of your most personal information? BHS failed when they signed a contract with Meditech. Someone needs to cut that contract off and eat the loss and switch to one of the many other commercial options for medical portal software. I use several with other doctors and have never had any problems. This one has never ever worked right. Surely BHS staff have other jobs than fielding endless complaints and reset requests. I intend to write the IT director at BHS and share these opinions. I do not trust this company with my mom's medical records. Unbelievable incompetence.

This “App” is literally just a web browser that loads the exact same web page you’ll get when logging into your provider’s portal. It is the absolute minimum effort of an app. And yet, it still has issues logging in. But that’s not all. This med service’s portal system is in its entirety minimal effort. It looks like it was built in the late 1990’s by a novice web developer and then never touched since. It is clearly out dated and far surpassed by the platforms many other providers use today. This system is so far out of date, I’m planning to change to a different healthcare provider with an actually useful system. My previous healthcare provider used MyChart. The experience was so much better, I’m willing to overlook the reasons I changed providers in the first place and go back to the previous one. This feels like my provider is ripping me off, charging me what they charge while providing such an inferior system to access my health information.

This APP is terribly flawed and EXTREMELY a waste of time!!!! The few times that log in was successful, the APP would log out of my session unexpectedly and error message appears stating: “your browser does not allow session cookies“. Further, The support for this APP is equally flawed and unprofessional. There have been over a dozen emails and phone calls to the support staff at Kingman Regional Medical Hospital and these bird brains do not comprehend the problem therefor give LAME RESPONSE, that is the few times they responded. It reminds me of the appointment and scheduling of the Kingman Regional Medical Center. They will give you a date for and NO TIME on that date for specific procedures until a couple days before the surgery, YET, expect patient to have someone there for taking patient home after procedures! My family and friends kept asking me WHEN THEY needed to be there to take me home but the hospital will NOT tell you. Third world, unprofessional, appointment and scheduling!

I rarely respond to feedback opportunities negatively, but this app earns a negative rating. Half the time I cannot get in when I have a need. The login screen often says the portal is currently not available. Sometimes it won’t recognize my credentials when I have not changed them and despite repeated attempts. When I use the Forgot a password option to try to reset it, I get an error rather than a reset email. Facial recognition should allow you right in without having to also provide login credentials. I literally hate this app.

I know I am not very good at navigating through all the different and things. But I couldn’t find a way to bring up how to use the app. No information on what to expect. Or what to do! How to do it! The app just started making plans for me to keep track of?? I guess my readings, but I didn’t have anything to log. And no understanding of what I was supposed to do! So I guess I will delete it probably faster than it took me to get nothing done !!??✅ going to delete it’s a little more expensive than I can afford.