Maiia - Online doctor consultations & appointments

>> DOWNLOAD WITH OR WITHOUT AN APPOINTMENT <<

Maiia is a solution endorsed by the Ministry of Solidarity and Health for remote consultations with medical professionals.

1.SCHEDULE AN APPOINTMENT ONLINE

Book an appointment easily and for free with a healthcare provider in just a few clicks:

- 100,000 listed practitioners including generalists, gynecologists, dentists, surgeons, pediatricians, psychiatrists, and more.

- All necessary details to facilitate your appointments: costs, specialties, locations, etc.

- Notifications and reminders via SMS and email.

2.TELECONSULTATION

Connect with your practitioners online to receive a diagnosis without needing to travel:

- Access to 10,000 health professionals.

- Teleconsultations available with or without an appointment.

- Prescriptions delivered directly through the app.

- Reimbursement for your teleconsultations provided by Health Insurance under the coordinated care scheme.

3.DIGITAL HEALTH ASSISTANCE

Easily manage your personal health information:

- Access your health documents anytime.

- View your past and upcoming appointments.

- Keep your healthcare team connected within one application.

Maiia operates as part of the Cegedim group, a leading French company specializing in software solutions for healthcare providers for over five decades.

The Maiia platform aligns with the principles of the coordinated care pathway established by Health Insurance.

EXPLORE FURTHER:

UNDERSTANDING TELECONSULTATION

A teleconsultation functions similarly to a traditional visit:

- Schedule your appointment directly through the Maiia app.

- On the designated day, log in a few minutes prior to your appointment and wait for the doctor to start the consultation.

- After the teleconsultation, the physician can issue a prescription that will be immediately available in the application.

WHEN TO DOWNLOAD?

The doctor you are consulting will inform you about the procedures for conducting the teleconsultation (reasons for visits, etc.).

Here are some common issues addressed by specialty:

Generalist: Prescription renewals, headaches, fever, flu, stomach pain, migraines, food poisoning, colds, rhinitis, allergies, cholesterol.

Cardiologist: High blood pressure management, blood tests, biological analysis, treatment renewal.

Gynecologist: Pill renewals, contraception, pregnancy-related concerns, breast cancer, painful menstruation, urinary tract infections, STDs, menopause, childbirth.

Pediatrician: Vaccinations, allergies, ear infections, sore throats, chickenpox, fever, digestive issues, diarrhea, chronic illness management.

IS TELECONSULTATION ELIGIBLE FOR REIMBURSEMENT?

To qualify for reimbursement, the teleconsultation must adhere to the coordinated care guidelines set forth by Health Insurance:

- You should have had at least one in-person consultation with that practitioner (at their office, your home, or a medical facility) within the last 12 months before the teleconsultation

- Your attending physician needs to refer you to the teleconsulting doctor if they are not your primary physician.

There are exceptions for:

- Accessing specialists without prior appointments in certain fields (like gynecology, ophthalmology, stomatology, oral surgery, psychiatry, and pediatrics)

- Patients under 16 years of age

- Emergency situations

- Patients without a primary care doctor.

A teleconsultation is charged at the same rate as an in-person visit, varying by specialty and the practice area of the teleconsultant, with coverage from Health Insurance up to 70%.

Additionally, third-party billing applies for:

- Individuals with chronic conditions

- Expecting mothers

- Individuals eligible for supplementary health assistance or similar programs.

For other patients, third-party billing may be offered at the discretion of the healthcare provider.

Online appointment scheduling and unscheduled care

Maiia Agenda, the customizable online calendar offering online appointment scheduling and SMS reminders. Maiia Agenda makes it easier for all healthcare professionals to schedule appointments: general practitioners, specialists, paramedics, pharmacists, and more.

Offer your patients online appointment scheduling 24/7 based on their availability via our website maiia.com or the Maiia app (Apple and Android).

30% fewer calls

Listed as a SAS – Access to Care Service

75% reduction in missed appointments

Benefit from greater visibility for your practice and your expertise. Schedule your professional calendar to open to your known or unknown patients and benefit from activity statistics (appointments by type, teleconsultation, at home or in the office, honored or not, by prevention campaign or by reason).

For multi-professional practices, the Maiia Agenda professional online calendar offers a multiple view for better patient care and monitoring of your organization's operations.

Good to know: Maiia Agenda integrates your unscheduled care slots.

Teleconsultation, Telecare, and Assisted Teleconsultation

With Maiia Teleconsultation, continuity of care is ensured in patient monitoring, as well as in telecare and assisted teleconsultation.

Whether alone, assisted in a pharmacy, or with a nurse, with or without an appointment, patients benefit from expanded care options.

With teleconsultation, conduct remote consultations with patients for whom you are the primary care physician or who do not have a primary care physician but are located within their geographical proximity. With Maiia Teleconsultation, you offer access to care while respecting territoriality and also within the framework of the physician-regulating referral system of the access to care service.

Access to the Claude Bernard database

Facilitated patient payment via an integrated payment system

Secure document sharing

Natively integrated into Maiia Teleconsultation, the prescription module is interfaced with the HAS-approved Claude Bernard database, allowing for rapid prescription issuance and post-consultation access to your patient's secure personal space.

Secure instant messaging connecting all healthcare professionals

With Maiia Connect, communication between practitioners, as well as within your CPTS (Personal Health Centre), MSP (Meditation Center), and CDS (Medical Services Center), becomes simple, seamless, and fast: one-on-one or group conversations about a patient, instructions sent to a secretary or remote secretary with at-a-glance task tracking, and secure document sharing in just a few clicks (reports, analyses, X-rays, etc.).

Maiia's secure instant messaging gives you access to the national directory of healthcare professionals (RPPS), allowing you to invite any practitioner with one click, even if they don't have the solution.

1.7 million listed healthcare professionals are accessible from the RPPS database

Multi-professional coordination made easy

Maiia Connect is the 100% free solution with no storage or usage limits, open to all healthcare professionals, whether or not they are Cegedim Santé clients.

Already a Maiia Agenda and/or Maiia Teleconsultation customer?

Find Maiia Connect in the chat bubble at the top right of your software, invite a colleague, find them in the RPPS directory by name, city, or specialty, and begin the conversation in pairs or in a group.