LiveHealth Online - Virtual health consultations & therapy

Connect with certified medical professionals, licensed counselors, psychiatrists, and more via live video using your smartphone, tablet, or computer. This platform offers a straightforward and accessible means to receive the medical attention you require, whether you're at home, in the office, or traveling. Simply download the application and create an account to begin.

Access virtual urgent care services around the clock with certified physicians available for the entire family.

Receive counseling and talk therapy from licensed therapists.

Book appointments with psychiatrists.

Depending on your health insurance plan, you may also have access to primary care, dermatologists, nutritionists, lactation support, and various other services.

LiveHealth Online Medical

• Live, on-demand video doctor visits 24x7/365

• Accessible by smartphone, tablet or computer

• Cost is less than or equal to your office visit

• Available in all states with an average wait time of 10 minutes

• Choice of board certified, Anthem network doctors

• Secure and private, HIPAA compliant video visit

• E-prescribing to your pharmacy of choice

• Available to Anthem members and non-members

Commonly Treated Medical Conditions

• Abrasions, minor wounds

• Acne

• Anxiety

• Asthma

• Allergies/allergic rhinitis

• Back pain

• Cough/Cold

• Depression

• Diabetes/hypoglycemia

• Diarrhea

• Ear pain

• Fever

• Headache/migraine

• Hypertension

• Incontinence

• Influenza/flu

• Insomnia

• Nausea/Vomiting

• Obesity

• Pinkeye and other eye infections

• Rashes/skin disturbances

• Sinus infection

• Smoking cessation

• Sore throat/pharyngitis

• Sprains and strains

• Urinary tract infection

LiveHealth Online Psychology and Psychiatry

• Video visits with in-network licensed Psychologists, Therapists and board certified Psychiatrists

• Continuity of care between online visit practices allow doctors and therapists to refer members if additional support is needed

• Similar to the cost of an office therapy visit

• Self-scheduled appointments, 7 days a week

• Private, easy to access and convenient

• Available in 50 states

• Access via smart phone, tablet or computer

What is LiveHealth Online?

LiveHealth Online should not be used for emergency care. If you have a medical emergency, call 911 right away. LiveHealth Online lets you have a video visit with a board-certified doctor using your smartphone, tablet, or computer with a webcam. No appointments, no driving, and no waiting at an urgent care center. Doctors are available 24/7 to assess your condition and, if it's needed, they can send a prescription to your local pharmacy.

When is LiveHealth Online available?

Doctors are available 24/7, 365 days a year.

How does LiveHealth Online work?

Use LiveHealth Online if you have pinkeye, a cold, the flu, a fever, rashes, infections, allergies, or another common health condition. It's faster, easier, and more convenient than a visit to an urgent care center. When you need to see a doctor, simply go to livehealthonline.com or use the LiveHealth Online mobile app. Pick the state you're in and answer a few questions. Setting up an account allows you to securely store your personal and health information. Plus, you can easily connect with doctors in the future, share your health history, and set up online visits at times that fit your schedule.

Why would I use LiveHealth Online instead of going to visit my doctor in person?

LiveHealth Online isn't meant to replace your primary care doctor. It's a convenient option for care when your doctor isn't available. LiveHealth Online connects you with a doctor in minutes. Plus, you can get a LiveHealth Online visit summary from the MyHealth tab at livehealthonline.com to print, email, or fax to your primary care doctor. Once connected, you can talk with the doctor as if you were in a private exam room.

How much does it cost to use LiveHealth Online?

Your Empire plan includes benefits for video visits using LiveHealth Online, so you’ll just pay your share of the costs —usually $49 or less for a doctor visit.