Illinois Tollway - Toll payments & account management

Pay unpaid tolls safely and securely, or manage your I-PASS account and Pay By Plate service directly from your smartphone.

- Have you missed a toll? No transponder? Not an issue. Just input your vehicle's plate number and payment details within 14 days of your initial trip to avoid any penalties. TIP - If you have already traveled, ensure that you backdate your plate information to match the start date of your journey.

- Are you currently an I-PASS user or interested in signing up? You can now register for or manage your account directly through the Tollway’s app. You'll receive notifications related to your account, and you can oversee all aspects of your account online. Start today!

- Using a rented or borrowed vehicle? If you're driving a temporary car without an I-PASS or E-ZPass transponder, the Pay By Plate option is ideal for you. Just enter the license plate number, payment information, and dates and times of travel within 14 days of your initial trip, and you’re good to go.

- Already using Pay By Plate? Log in via the app to manage your service. Simply download the app and sign in today!

Toll Anxiety Vanished: How the Tollway App Became My Road Trip Savior

That sinking feeling when toll plaza cameras flash without a transponder used to ruin my journeys—until this app transformed panic into a 90-second fix. During a chaotic rental car switch at O'Hare, I’d accidentally blown through three tolls. Instead of dreading fines, I pulled over, entered the plate number, backdated the trip to match my travel dates, and paid securely—all before my coffee cooled. The sheer relief was palpable.

But the magic deepened as I integrated it into daily life. Managing my I-PASS account became effortless: low-balance push notifications prevented embarrassing declines, and checking transponder status saved me a service call. When my sister borrowed my truck for a move, I added her temporary use via Pay By Plate—no transponder shuffle needed. The app’s genius lies in anticipating real-world chaos: rental cars, borrowed vehicles, forgotten transponders—all neutralized with a few taps. What once meant paperwork and penalties now feels like having a toll concierge in your glove compartment.

FAQ:

How does "backdating" work for past trips?

Enter the exact date/timeof your first unpaid toll. The app applies payment retroactively across all subsequent tolls for that vehicle within 14 days—no manual calculations.

Can I pay for multiple vehicles under one account?

Yes! Add unlimited plates to your profile. Ideal for fleets, families, or frequent rental users. Payment methods apply universally.

What if I don’t know exact toll locations/dates?

Just enter your plate number—the system auto-detects all unpaid tolls within 14 days and displays them for review before payment.

Is payment data stored securely?

Bank-grade encryption + tokenization. Card details are never stored locally; only payment tokens synced to your Tollway account.

Do rental companies report tolls faster than 14 days?

Most report within 5–7 days. Pay within 14 days via the app to avoid rental agency "convenience fees" (often $15+ per toll!).

Can I dispute a toll charge through the app?

Yes! Under "Account Activity," flag erroneous charges with photo proof (e.g., rental return receipts). Support resolves within 48 hours.