idefix - Online shopping made easy & convenient

Introducing idefix, the revamped destination for shopping, now featuring an enhanced customer

experience!

This freshly designed online shopping platform, idefix, boasts an upgraded mobile application that guarantees a delightful

shopping journey with a vast array of products, including books, stationery, electronics, and baby items!

Alongside its extensive selection, the idefix mobile app grants you access to exclusive deals and promotions.

With its new aesthetics, idefix significantly enhances your overall shopping experience!

The idefix shopping application combines a broad product selection with an innovative customer experience and customized special offers, delivering a shopping adventure unlike any other!

Diverse Product Selection

You can find nearly every item you seek—from literature to electronics, from office supplies to baby essentials, as well as music albums and sporting goods—on the idefix online shopping app. With hundreds of thousands of products across various categories, idefix App opens up an exploration journey for you.

Customer-Centric Approach

Our intuitive interface is crafted to address all your preferences. To ensure an optimal shopping experience, our support team is available to assist you from the moment you begin, with both call center and live chat options.

Swift and Reliable Delivery

We understand your eagerness to receive your order promptly. To facilitate quick delivery, simply choose the option that best suits your needs, and we’ll take care of the rest to provide you with top-notch service!

Hassle-Free Returns

You may return any product within 14 days of receipt. Once the return process is completed, you will receive your refund as swiftly as possible.

Flexible Payment Plans

When shopping on the idefix App using a credit card, you have the choice to pay in installments, allowing you to acquire the items you want through a payment plan that is both beneficial and convenient for you!

Comparison Shopping Opportunities

The idefix App allows you to explore various sellers’ pages to locate the products you desire. You can then compare these items and select the ones that best meet your preferences.

Welcome to idefix, your new shopping destination!

FAQs

How can I become a member of idefix?

It is very easy to join the colorful world of idefix! The first step is to click on the "Log in or Become a Member" link at the top right of the homepage. Then, fill out the form on the page that opens; enter the code sent to you to complete your membership process and join the idefix Family.

How can I log in to my account?

You can easily log in to the site with the e-mail address you used when you became a member and the password you specified. If you log in from your mobile phone, you can save your information and continue to discover opportunities without wasting time in your subsequent logins.

I am having trouble becoming a member or logging in, what can I do?

"If you cannot remember your password, you can click on the "Forgot My Password" link, follow the explanations and create your new password in seconds. If you cannot log in due to a different problem, filling out the "Contact Us" form on the "Contact" page will be enough for our Support team to contact you as soon as possible to solve the problem.

What should I do if I forget my password?

If you cannot remember your password, you can click on the "Forgot My Password" link, follow the explanations and create your new password in seconds. If your mobile phone is registered in your membership information, we would like to remind you that you can also log in with a single-use password that will be sent to your phone.

How can I update my membership information?

You can easily update your membership information by selecting the "Membership Information" tab from the "My Account" page. We would like to state that a single-use password will be sent to you only to update your phone information.

How can I cancel my membership?

You can terminate your membership by answering the question about why you are canceling your membership from the "Membership Information" option on the "My Account" page. We would like to remind you that after you close your account; all your information except for commercial transactions will be deleted, therefore your account cannot be reactivated and you will not be able to access the information in your account.

Can I reactivate the membership we canceled?

Unfortunately, it is not possible to reactivate canceled memberships according to our user agreements. You can always re-create a membership with a new address.

In the new update;

 - User interface issues have been resolved for a smoother browsing experience. 

- In-app bug fixes and performance improvements have been made. 

We continue to improve ourselves with your feedback.

Happy shopping!