Groupama et moi - Insurance & assistance app

ALWAYS AVAILABLE FOR ME… VIA MOBILE AS WELL

Groupama et moi is the mobile application from Groupama that supports you every day!

*The app is designed specifically for smartphones. Tablet usage is not supported.*

Explore its various features:

- SCHEDULE AN APPOINTMENT

Set up a meeting with your advisor and save it in your personal calendar.

- CLAIM REPORTING AND TRACKING

Report incidents related to your vehicle or home, complete your claim details, and monitor the progress directly through the app.

- ORGANIZED DOCUMENTS

Access all your documents sorted by contract within your document section.

- CONTRACT DETAILS

View details such as the amount of your premium and included coverages for each contract.

- GROUPAMA INFORMATION

In the "Contact" section, find the necessary information to reach your advisor or visit a Groupama agency: phone number, address, operating hours, etc.

- OFFLINE ACCESS TO THIRD-PARTY PAYER CERTIFICATE

Once downloaded to your application, your third-party payment certificate can be accessed even without an Internet connection.

- LOCATING SÉVEANE HEALTH PROFESSIONALS

Access a network of professionals like optometrists, dentists, audiologists, chiropractors, and osteopaths who offer third-party payment services, special pricing, and personalized advice. Check if your regular provider is part of the Séveane network or find one nearby.

- ASSISTANCE TRACKING WITH GEOLOCATION

If you experience a breakdown, track the arrival of your tow truck in real-time using the auto assistance feature within the app.

How do I pay my dues?

Whether you're an individual, farmer, association representative, or self-employed, you can pay your dues online by credit card in your secure customer area: a button will appear when a payment is due. Payments are also available by check, direct debit, direct debit, or cash. Alternatively, opt for direct debit!

How do I change my customer area password?

If you would like to change your personal area password, follow these steps:

1/ Log in to your customer area

Access your Groupama customer area.

2/ Go to the “Account(s)” section

3/ Click on “View my profile”

4/ In the “Personal information” section, click on “Change my password” and follow the instructions.