FACILITO - Energy & gas management

Facilito is the application developed by Osinergmin designed to assist you with your inquiries and procedures related to electricity, natural gas, gas cylinders, and taps. The new Facilito app provides a variety of advantages:

- Taps:

- Utilize your mobile device's GPS to identify the nearest taps, with the most economical options marked in green.

- Access only registered taps and service stations.

- If there is a discrepancy between the displayed price and the actual price at the location, you can report it through the app.

- Share your experience at the tap and view ratings from other users.

- Electricity:

- File reports regarding issues such as power outages, public lighting failures, equipment damaged by electrical problems, unusually high bills, and dangerous situations caused by downed wires or poles.

- Your issue will be promptly forwarded to the respective electricity provider, and Osinergmin will monitor their response to ensure proper assistance.

- Track the status of your complaints via the procedures feature.

- Gas cylinders:

- Locate the nearest registered establishments, highlighting those offering the best prices.

- Get in touch with the distributor directly to make your purchase.

- Report any issues related to the gas cylinder or its distributor.

- Natural gas:

- Discover the advantages of using natural gas in your residence.

- Check if there is a natural gas network available near your home for an installer to visit.

- You can report issues such as leaks, damaged pipes, and installation problems to the dealership.

Facilito by Osinergmin: Your Trusted Companion for Safe, Efficient Utility Management

Facilito stands out as an indispensable tool for anyone seeking to navigate the complexities of utilities management with ease and confidence. From the moment I opened the app, its clean, ad-free interface and user-centric design impressed me, offering a hassle-free experience that prioritizes safety and practicality. The GPS-driven tap locator, which highlights affordable fuel options in green, proved invaluable during my travels, transforming the tedious task of finding reliable gas stations into a quick, informed decision. Reporting a price discrepancy at a tap was straightforward, and the app’s transparency in sharing community ratings fostered trust—I felt part of a collective effort to ensure fair pricing.

What truly sets Facilito apart is its robust handling of emergencies. When I encountered a downed power line, the app allowed me to document and report the hazard within seconds, with real-time tracking of the complaint’s status. Knowing Osinergmin oversees responses added a layer of accountability, reassuring me that the issue would be resolved promptly. The gas cylinder feature not only located registered vendors but also streamlined purchases by connecting me directly to distributors, eliminating middlemen. Meanwhile, the natural gas section educated me on the benefits of switching to this energy source and provided a clear path to check network availability near my home. Offline functionality ensured uninterrupted access to critical information, even in remote areas. Facilito isn’t just an app; it’s a public service hero—reliable, empowering, and designed with genuine care for user safety and convenience. For anyone in Peru, this tool is a must-have, turning everyday challenges into opportunities for smarter, safer living.