Crédit Mutuel - Banking & finance services

CREDIT MUTUEL BANK APP: ACCOUNT MANAGEMENT, CARD, SAVINGS & INSURANCE

The Credit Mutuel app offers easy and secure management of your account, budget, bank card, mobile payments (Paylib, Lifpay), loan, insurance, or stock orders on your mobile device!

Access your client space along with all your banking products online: savings account, auto loan, mortgage, life insurance, retirement assurance, auto, home insurance, etc.

Join the number one bank for customer relations*!

Key Features

Budget Management: Users can monitor their budgets effortlessly, utilizing tools for income categorization and expense tracking, along with visual aids for effective financial planning. The app provides easy access to account statements and balance checks for both bank and savings accounts.

Payment Security: The app enhances payment security through virtual bank card numbers and integration with mobile payment platforms like LyfPay and Paylib. It offers a free transfer service that allows secure money movements, the addition of beneficiaries, and international bank transfers.

Family Banking: The Connect Origin Young Account feature assists in managing teenage banking, offering instant funding options, operational controls, and real-time notifications of account activities.

Investment Management: Investors can trade stocks and ETFs with direct market access. The app simplifies portfolio consultations and transaction monitoring for effective investment management.

Insurance Management: Users can manage auto and home insurance, obtain quotes, and handle health insurance claims and reimbursements.

Advisor Communication: The app facilitates direct communication with financial advisors, enabling users to find bank locations and access a directory of support numbers. A secure messaging system is included for exchanging confidential documents with advisors.

MY ONLINE ACCOUNT, CREDIT CARD & BUDGET

Download the free Credit Mutuel mobile application to securely manage your bank account and finances.

CURRENT ACCOUNT & SAVINGS ACCOUNT

Track all movements in your accounts online

• Balance of your Credit Mutuel account and latest banking transactions

• Manage bank card limits

• Block your Credit Mutuel card

• Bank statements, RIB & IBAN

BUDGET MANAGEMENT

Easily see your major expense categories

• View your income

• Categorize your expenses

• Understand and manage your budget with graphs

TRANSFER

Securely make transfers 24/7

• Transfer between your accounts or to beneficiaries

• Add a new beneficiary online

ONLINE PAYMENT & MOBILE CONFIRMATION

Shop online securely with mobile confirmation:

• Secure banking operations (online shopping, payments, transfers) by confirming actions using your phone and PIN

• Mobile payment options like lyfpay and paylib

CONNECT ORIGIN YOUTH ACCOUNT

Monitor your teenager's bank account

• Track their youth account in real-time

• Instantly transfer money to their youth account

• Manage online purchases, withdrawals, and international transactions

• Receive notifications of their account activities

• Temporarily block their bank card

📲 ALL MY BANKING & INSURANCE CONTRACTS ON THE CREDIT MUTUEL APP

Access your documents, contracts, and insurance certificates online on your Credit Mutuel mobile app.

AUTO & HOME INSURANCE

• E-accident statement: fill out an e-accident statement on the app, sent directly to your insurer.

• Monitor automobile or home claims

• Calculate quotes and purchase various products

HEALTH INSURANCE

• Submit documentation via the Credit Mutuel app

• Track healthcare reimbursements

• Simulate reimbursement of medical procedures

• Access services like Intégral’, Avance Santé Card...

STOCK MARKET

• Access the stock portal, track CAC40 or Euronext values

• Open a securities account, check your portfolio

• Buy or sell stocks

📬 CONTACT MY BANK ONLINE VIA THE CREDIT MUTUEL APP

ADVISORS & ATMs

• Use the "I'm traveling" option to notify your advisor of trips abroad

• Send/receive confidential documents via secure messaging

• Locate the nearest Credit Mutuel branches and ATMs

MY ADVISOR & USEFUL NUMBERS

• Directory of useful numbers on the app: card blocking, car insurance, home insurance, health assistance, mobile app support, advisor contact, NJR Mobile Customer Service Credit Mutuel Mobile, bank card assistance, phone banking...

For any issues, contact us at:

Email: cybermut@creditmutuel.fr (mention iOS app)

Phone: 09 69 39 00 88 (no extra charge)

* 2023 Customer Relations Award, Banking sector. Organized by BearingPoint.