ConnectNetwork by GTL - Inmate communication & deposits

The ConnectNetwork mobile app provides convenient access to our most popular services. With the app, you can create a ConnectNetwork account, manage your account details, make deposits into various accounts, send messages, photos, and videos to your loved ones, and now have the option to utilize Walk-In-Retail (Pay by cash) as an alternative payment method to credit cards.

The availability of features is dependent on the facility. To determine which features are accessible for your inmate, kindly link their account to yours.

Comprehensive Account Management

With GTL Mobile, you can easily create or manage your ConnectNetwork account, ensuring that your information is up-to-date and at your fingertips. The app allows for swift and secure deposits into various accounts, catering to different needs such as AdvancePay Phone, Trust Fund, PIN Debit, and Debit Link for tablet services. A standout feature is the Walk-In-Retail option, offering a convenient cash payment method as an alternative to using credit cards.

Seamless Communication Options

GTL Mobile enhances your ability to stay connected with loved ones through its robust messaging features. You can view your inbox, compose and send messages, and even save drafts for later use. The app supports the purchase of message credits using a credit or debit card, enabling you to attach photos and videos for a more personalized communication experience. Depending on your facility, you might also have the option to send credits to facilitate replies from your contacts.

Key features of the ConnectNetwork mobile app include:

• Setting up and Managing your ConnectNetwork Account

• Making Payments and Deposits for ConnectNetwork services, such as:

- AdvancePay Phone (Prepaid Collect)

- Trust Fund (Inmate Trust Account)

- PIN Debit (Inmate Phone Account)

- Debit Link (Inmate Account for Tablet Services)

- Walk-In-Retail, a new convenient cash payment method

• Messaging (Email)

- Accessing your Messaging inbox, sending and composing messages, and saving drafts

- Purchasing Message credits using your credit or debit card

- Attaching photos or videos to your messages

- Depending on the facility, sending credits to receive a reply