Citilink - Flight booking & management

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About LinkMiles

1. What is LinkMiles

LinkMiles is a loyalty program for loyal Citilink Indonesia customers.

Each LinkMiles membership will earn miles, namely units earned every time you fly on an eligible Citilink flight and/or transact with partners in the LinkMiles program.

The validity period of miles is 2 (two) years from when they are credited to the LinkMiles membership account.

Bonus 200 LinkMiles Mileage with 1 (one) year expiry.

800 Mileage Bonus with 3-month expiry.

2. What is special about LinkMiles membership

Every LinkMiles member will earn miles for every eligible Citilink flight.

LinkMiles members can also enjoy exclusive services, such as priority boarding, priority check-in, rescheduling, and extra baggage. Get various discounts for pre-booked meals; choose green zone or regular zone seats and lounges.

3. How to register for LinkMiles membership

LinkMiles membership registration can be done via the Citilink application and website (m-member.citilink.co.id/app/auth/signin). LinkMiles members will receive a card number upon successful registration.

Following are the steps to register for LinkMiles membership via the Citilink application:

Download the latest version of the Citilink application via Google Play or the App Store.

Click "Got LinkMiles?" or click the "LinkMiles" icon in the "Other Products" menu.

Select "Register Account Now" and complete your personal data.

Make "Your Password" contain at least a minimum of 8 characters and a maximum of 16 characters. contains at least lowercase, uppercase, numbers, and symbols, with an example: Citilink24@

Check the LinkMiles activation email in your email and click "Activate Now."

Re-enter the Citilink application and do "Sign In."

After successfully registering as a LinkMiles member and getting a 200-mile LinkMiles bonus (with an expiration date of one year),

LinkMiles registration is free of charge.

The LinkMiles membership card is only an electronic card that appears on the Citilink application.

Following are the steps on the Citilink website (m-member.citilink.co.id/app/auth/signin):

Visit the Citilink website at citilink.co.id.

Select the "Profile" icon, then "Member List."

Select "Register Account Now" and complete your personal data.

Make "Your Password" contain at least a minimum of 8 characters and a maximum of 16 characters. contains at least lowercase, uppercase, numbers, and symbols, with an example: Citilink24@

Check the LinkMiles activation email in your email and click "Activate Now."

Enter the Citilink website again and do "Sign In."

After successfully registering as a LinkMiles member and getting a 200-mile LinkMiles bonus (with an expiration date of one year),

LinkMiles registration is free of charge.

The LinkMiles membership card is only an electronic card that appears on the Citilink application.

4. What to do if you don't receive the activation email

If activation fails, you can attach the email address registered with your LinkMiles membership and attach the email to Customercare@citilink.co.id.

5. How to update LinkMiles membership data profile

Updating your LinkMiles membership data profile can be done via the Citilink application.

Following are the steps to update your profile via the Citilink application:

Download the Citilink application on your cellphone.

Log in using your LinkMiles account.

After the login process is successful, click "Account".

Click "Profile".

Click "Change" on the data you want to update.

Enter your data changes, then click "Save."

*If there is a merger of LinkMiles accounts or changes in name and date of birth, members can submit a request via email at Customercare@citilink.co.id.

6. What should you do if you experience problems logging in to the Citilink application

If you experience problems logging in to the Citilink application, here are the steps to reset your password via the Citilink application:

Open the Citilink application, then click "Forgot password?"

“Enter Your Email Address." Make sure the account is registered, and click "Continue."

Check the "Reset Your Password Here" email sent to your email.

Click "Reset Password" in the email you received.

Enter your new password.

Save.

7. What are the LinkMiles membership tiers

LinkMiles has five (five) membership levels, such as:

Newbie Greeners.

HighFlyer Greeners: < 4,000 miles

Elite Greeners: < 12,000 miles

Crown Greeners: < 24,000 miles

Crown+ (coming soon).