Chatwork - Team messaging & collaboration

Let Chatwork streamline your business.

Chatwork is a business chat tool that will streamline your emails, phone calls, meetings, visits, and other internal communications.

Chatwork can be utilized for telework, remote work, and task management effectively.

It has been implemented in various industries and companies, including KDDI Corporation, GREE, Inc., and Kyoto University.

▼ Main features

Chat

Communicate within the company more efficiently than via email and enhance productivity.

Task management

Manage tasks separately from chat communications to avoid oversights and omissions.

Video calling/voice calling

Facilitate video and voice calls with multiple users, simplifying telework and remote work.

File sharing

Easily share photo and video files taken on mobile devices.

Push notifications

Receive push notifications to quickly view important messages.

Security

Certified under the international ISMS standard, Chatwork ensures secure usage even for critical tasks.

FAQ

What forms of payment do you accept?

"Chatwork" only accepts payment via Paypal. The settlement currency is the U.S. dollar.

The upper limit for a single payment with PayPal is 1 million yen.

We would like to offer more methods of payment and the matter is currently under consideration

How do I access Chatwork from my mobile device?

We have our own apps for iPhone, iPad, and Android devices. 

The iOS and Android app lets you see everything in your account. You'll see every message, file, task, You can create a new group chat, add contacts, and upload files to the group chat. You can add new tasks to an existing task lists. 

If you already have a Chatwork account, please install the app to your mobile device and log into the Chatwork with your existing account. If you are new to Chatwork, you can also create an account from mobile apps. 

What happens when you delete a business plan user?

This section describes what happens when a user under the business plan is deleted. 

About the account

Deleted users will be logged out of their accounts on all devices and will not be able to log in after deletion.

Once a user is deleted, the deleted account and data cannot be restored.

You can register a new account with the same email address after deletion.

Data will not be transferred. 

Concerning the contents of past posts

The speaker's name will be displayed as "Speaker name (Cancelled)" for past posts.

Chat logs of speakers deleted before March 9th, 2016 (JST) will remain as "Cancelled Users".

Concerning My Chat

A deleted user's My Chat will be deleted automatically.

Concerning Direct Chat (Contact)

Deleted users will be automatically removed from other user's Contacts List.

Direct Chat will be left with only one participant, the other user.

* If there are no past messages in the chat, it will be automatically deleted.

* If both users are deleted, their Direct Chat will also be deleted.

* The deleted user, as well as the other user, cannot participate in their Direct Chat.

Concerning Group Chats

Deleted users will be automatically removed from the Group Chat member list.

If there are no group admins other than the deleted user, all other group members will be given admin rights.

In the case you want to view the contents of a group you have exited

Previous posts will be visible to all members who have joined the group later

If you want to re-register and continue use after deleting a user, create a new account.

By readding a member to the group chat, they will be able to read previous posts.

(Please ask the current group chat participants to add (invite) you again)

However, if all chat participants exit the group / are deleted, the chat itself will also be deleted and you will not be able to rejoin. If you want to join again after re-registering your account, we recommend adding a new account to the group before deleting the user (terminating the organization).  

Concerning uploaded files

There are cases when uploaded files are deleted, and cases when they are not deleted.