Caf - Find nearby cafes

Say goodbye to bland mornings with Caf that will not only brighten your day but also fill your senses with the rich aroma of freshly brewed coffee. Let us take you on a journey where every sip is a new adventure in flavor, awakening your taste buds with each heavenly drop. Join us and make your mornings great again!

FAQs:

1. I need help to complete my online procedures. What does the Caf offer?

The Caf offers different solutions to support you:

- videosto guide you through each step of your procedures,

- practical factsheets also to guide you on the caf.fr website or on the mobile app,

- a mobile applicationto easily complete your main procedures,

- a virtual advisorto ask your questions live when you are connected to your Caf account,

- local support. In addition to their services, the Cafs have developed a network of "Caf Digital Points" and "Caf Relay Points" to support you in your Caf online procedures as close as possible to your home. The Cafs are also partners with the France Services structureswhich offer access to IT equipment and help to complete your administrative procedures online.

2. What income do I have to declare every 3 months if I am self-employed?

You must declare your gross and net turnover after tax deductions month by month.

If you have several types of turnover in your business, you must specify the total amount of your turnover after tax deductions. These deductions are as follows:

For BIC sales: 71%

For BIC Services: 50%

For BNC: 34%

For solidarity contributors: 87%.

3. Why are my rights/aid suspended or interrupted?

Your file may not be up to date because we are waiting for a response from you. You can check this in the My Account Area, My Procedures section > "To transmit" tab.

You can also check that:

- you have processed your alerts,

- you have made your quarterly declaration,

- your personal data is up to date.

You can also check the section My Payments and My Rights. By clicking on My Rights, you can see the reason for this interruption.

4. I received an email or text message from the Caf. How can I be sure that it is not a scam?

In the current context, be more vigilant than ever about the messages you receive, by email or text message.

All online procedures of the Caf are done exclusively via the secure My Account area or the mobile application. To be sure that you connect to this area, type caf.fr in your browser, then click on the My Account Area.

Receiving benefits from Caf

The Caf - My Account app is free and allows you to access information about your benefits in a simple, convenient, and secure way.

The app requires access to your photos/media/files to attach supporting documents when necessary and to your Wi-Fi state to check your connection in case of app errors. Caf takes great care in ensuring the security and protection of your personal data. To log in, you need to use your social security number and alphanumeric password. After your initial login, you can also use biometrics (fingerprint and/or face recognition) or the FranceConnect system.

1.MANAGE MY PERSONAL INFORMATION

Check your profile and make changes to:

* your family situation (marriage, separation...)

* your job status (new job, unemployment...)

* your address

* banking details

* contact information (email, phone)

In your profile, you can also:

* declare a pregnancy

* report a birth.

2.COMPLETE ONLINE PROCEDURES

* Track the progress of procedures done on caf.fr and receive updates each time you log in or through push notifications for missing elements

* Answer Caf's questions in the My Procedures section and submit necessary documents directly from your smartphone

* If you receive RSA or activity allowance, submit your quarterly statements directly in the app

* Check and report your resources for housing assistance

* Students, submit your declarations (scholarship and residence maintenance) directly from the app

* Use the app to declare your school certificates (16-18 years old) to receive the back-to-school allowance

* If you owe money to Caf, repay it in one or several installments through the app

* Download your certificates and Caf account statement.

3.SIMPLIFY INTERACTIONS WITH MY CAF

Find all your interactions with your Caf (letters, emails, statements, appointments...) in one section and receive alerts for new messages

Access the list of service points and contact methods for your Caf. Chat with our virtual advisor (chatbot) to get answers to your main questions.

4.CHECK PAYMENTS

Quickly access your last 10 payments (dates and amounts) by browsing your history for the past 24 months. You can also download your statements or certificates in PDF format to your mobile.

5.DISCOVER BENEFITS

Find the list of benefits provided by Caf and their access conditions.

6.MANAGE YOUR CAF ACCOUNT

From the app, you can also manage your account: authorize your partner, change your password...

SECURE, SIMPLE, and INTUITIVE, download the Caf - My Account app and manage your benefit file anytime.

Note: Using the app on a rooted device may expose you to security risks by allowing a malicious third-party app to access your personal data (especially login credentials). We advise against using the Caf app on a rooted device. Caf will not be responsible for any malicious actions should you choose to use the app on a rooted device.