B&B HOTELS - Hotel booking & loyalty

Are you planning a getaway? Do you want to travel at an affordable price while still enjoying comfort and quality? Explore the new B&B HOTELS application for a distinctive experience, whether it’s for business, a weekend escape, a holiday, or a spontaneous stay.

B&B HOTELS features over 700 establishments across Europe and Brazil. Our hotels offer a substantial breakfast buffet, cozy beds, dependable Wi-Fi, parking facilities, and much more!

With the B&B HOTELS app:

• Streamline your experience by checking in online and accessing your room without delay.

• Take advantage of our new complimentary loyalty program, B&Me, which rewards you with a free breakfast during your second visit, a night for €50 at any of our newest hotels, or a complimentary Sunday check-out until 2 PM!

Remote Check-In:

Save time by booking and entering your room as a loyalty program member through our app or website—it’s quick and free! A few hours prior to your arrival, you’ll receive your room number and access code, eliminating the need to stop at the front desk. All that’s left is to settle into your bed and enjoy your experience.

Your B&B HOTELS Account:

Simply log into your account via the app to access your customer benefits and be recognized for your loyalty! With B&Me, you can savor a complimentary breakfast during your second stay, a night for €50 in any of our latest hotels, or a free Sunday check-out until 2 PM! Participate in our B&B Clubs program to earn points that can be exchanged for vouchers that provide free breakfasts and nights*. Easily monitor your various reservations and personal details all in one convenient location.

Before my stay

How do I know how much my room will cost?

You can conduct a price simulation using the search engine or consult the page for the hotel in which you wish to book your stay to find out the room rates.

Will I be debited immediately when I enter my bank card information into your website, or will I pay when I arrive/leave the hotel?

It depends on the type of payment.

If, when you enter in your card information, it says “Online payment,” that means your card will be debited immediately.

If it says “Guaranteed booking,” it means that your card will simply be used to guarantee your booking, and that you will pay when you arrive at the hotel, using the payment method of your choice.

What is your booking policy?

Our terms of sale are displayed before your booking is confirmed. Find them at the following link: General Terms of Sale.

How do I know if a particular hotel has rooms available?

Simply search for the hotel and select the dates of your stay, using the “search” feature.

The available rooms and their rates will be displayed.

How can I learn more about parking at the hotel I would like to book?

The parking situation is different for each hotel.

All the necessary information can be found on the hotel description page.

If you would like more information about the availability of parking, please call the hotel directly during reception opening hours.

Do I have to pay extra for my cat or dog?

You are free to bring your pet with you.

The rates and conditions depend on the country where the hotel is located.

Can I add a baby cot to my room? / Do you have baby cots available for clients?

Most of our hotels have baby cots available from reception upon request.

We invite you to contact the hotel you want to book directly during reception opening hours.

How do I know if my booking has been confirmed?

The number you are given after completing your booking guarantees that the booking has been confirmed and recorded.

You will see this number on your booking confirmation, which you can find:

In your inbox: A confirmation email will be sent to the address you provided within 24 hours of booking

In your hotel-bb.com account: the confirmation will appear as soon as you log in.

If the hotel and the booking are eligible for remote check-in, you will receive an email 48 hours before your stay begins explaining how to complete the remote check-in. You can complete your remote check-in any time after 2:00 P.M. on the day of your arrival.