Ashley - Interior Design & AR

Your personal interior design studio is now at your fingertips! Quickly discover Ashley furniture, home accessories, and decor ideas, gain endless style inspiration, and utilize advanced Augmented Reality (AR) to see items in your space before making a purchase.

MATCH STYLES USING A PHOTO

Take or upload a picture of any piece of furniture or decor, and our Visual Search will reveal corresponding Ashley designs without delay.

VISUALIZE FURNITURE IN YOUR SPACE

Leverage our AR feature to accurately visualize Ashley products within your home. Experience true-to-scale representations through your phone so you can confirm they fit seamlessly with your decor, aesthetic, and available space before buying.

EXPLORE DETAILS IN 3D

Our high-definition 3D views of furniture pieces allow for a full 360° rotation and zooming in to observe every detail. Examine materials, finishes, and craftsmanship easily to ensure it’s just right for your home style.

STAY UPDATED ON SALES

Be in the know about all deals! Receive notifications regarding the latest discounts and promotions on furniture, decor, and more. Simply check the message center for ongoing offers and savings.

LOCATE AN ASHLEY NEAR YOU

Get directions to your nearest Ashley store, find out operating hours, and initiate calls directly from the app. Your local resource for home inspiration is only a tap away.

MAKE YOUR DREAM DESIGN BUDGET-FRIENDLY

Align your furniture purchases with your budget through Ashley Advantage™ Financing. Discover convenient payment solutions via our trusted partners and apply smoothly within the app.

Download the complimentary Ashley app today and start creating your ideal home!

General

What is Ashley's Privacy Policy?

Review our Privacy Policy.

Are there Ashley Stores outside of the U.S.?

Yes, there are many Ashley Stores located around the globe. Locate a store.

Can orders be shipped internationally?

Not yet, however, we do have many Ashley Stores located around the globe; Find a store.

How do I update my online account information?

Click on My Account located in the upper right hand corner of this page.

Click on the Sign In button displayed in the drop down menu.

Enter your account email and password and click the Sign In button.

Now that you are signed into your account, click on Account Info located under the Manage Account menu located on the left side of the page.

Under the General tab, by clicking on Edit, you will be able to edit your Name, Email, Password, and Default Shipping and Billing Addresses you may have saved within your account.

Under the Settings tab, you will be able to manage your opt in/out email settings associated to your account.

Other options under the Manage Account menu include viewing your Order History, viewing and modifying your Address Book, Help & Support, and managing your Wish Lists.

Do you offer replacement parts?

For most products, we do offer replacement parts. When contacting Customer Care, please have item number and invoice number available so they can better serve you. You can find the item number on your emailed order confirmation or invoice. You can also go to http://ashleyfurniture.parts with you item number and serial number to order warranty parts. 

How do I touch up my furniture?

Most home improvement stores offer touch-up solutions in marker and “crayon” forms. All are easy to apply, simply match your furniture finish to the touch-up color, and follow the manufacturer’s instructions.

I need assembly instructions for my furniture. Where can I get them?

Using the item number from your email confirmation or from the packing list, key the item number into the search box.  Once you are on the product detail page, the assembly instructions are there and you can print as needed. 

Assembly Instructions

If the item(s) you purchased requires assembly, detailed instructions should have been included in the carton.

If not, you may contact Customer Care at 866-436-3393 or Message Us on the website; please include the following information: your name and your email address or mailing address and the item number(s) you need to assemble. 

Or you may fax your request to 800-856-4976 or mail it to:

Ashley Furniture Industries, Inc.

Attn: Consumer Affairs

One Ashley Way

Arcadia, WI 54612

You may also, call Customer Care at 866-436-3393.

I don't want to get Ashley promotions through the U.S. Mail, how do I opt-out?

Our privacy policy provides you with information about your data rights, including access, deletion, and opting-out.  Just go to https://www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https://preferences.ashleyfurniture.com.

How can I unsubscribe from your email list?

Just click “Unsubscribe” located at the bottom of the email.

Have you received a suspicious email about Ashley?

Ashley Furniture Industries, Inc. has informed the Better Business Bureau that the "Ashley" name is being used on the Internet by someone not associated with Ashley Furniture Industries, Inc., to perpetrate work-at-home and counterfeit check scams. Between November 2007 and August 2008, the company has received almost 8,000 inquiries from consumers who have received bogus email messages from scammers pretending to represent Ashley Furniture Industries, Inc.

Generally, the scam email message informs consumers of a fictitious work-at-home position as an Ashley accounts receivable employee. Consumers who responded to the scam were sent counterfeit checks by the scammers, were instructed to deposit the counterfeit checks into their personal accounts, to deduct a commission, and to wire the remainder to someone representing themselves to be an "Ashley Representative".

Ashley has posted an email scam reporting system with tips to avoid becoming a victim on its commercial website. Please take a moment to review the reporting system.