App Tuenti - Manage account & bonuses

Download and discover the exclusive advantages offered by this fantastic app! 😉 Enjoy promotions every single day of the year.

Advantages:

* Get 1GB for free on your initial download of the Tuenti App.

* Activate the Tuenti PRO subscription for your preferred Combo to automatically earn gigabytes every month.

* Purchase Combos, Wildcards, and easily recharge all your credit or debit cards securely.

* If you deplete your balance, you can request a top-up from a friend or have them call you.

Account Management:

* Monitor your gigabytes, national and international minutes, text messages, and current usage details.

* Quickly order and activate chips.

* Link a line, activate a chip, or invite a friend using the new Menu option.

* Manage your line through the Services section.

24/7 Customer Support:

* Engage in chat at the Help Center.

* Verify your order status made through the website.

* Browse through the frequently asked questions.

How can I get my cell phone certified?

Certification is the process by which a terminal device of a certain brand, model, and class is subjected to verification of compliance with technical standards to determine whether it is suitable for operation on a specific telecommunications network.

Certification allows us to:

Prevent damage to telecommunications networks

Avoid technical disruption or deterioration of telecommunications services

Avoid harmful interference to the radio spectrum

Contribute to optimal quality in the provision of telecommunications services

How can we verify if a terminal device is certified?

Check if your phone is certified >>>here<<<

Where and how can I get a terminal certified?

The certification process is free and can be completed online >>>here<<<

Suggestion, before purchasing a terminal:

Before purchasing a terminal, we suggest you check if the device is certified in Ecuador and that it has not been tampered with or stolen.

How do I contact a Tuenti person?

With Tuenti's digital support, you can contact us 24/7 through any of our channels:

Tuenti App

The Help section of the website

Facebook

How do I chat with a Tuenti person from the Tuenti App?

1) Go to the Tuenti App. If you haven't downloaded it yet, you can download it here: Play Store (Android) or App Store (iOS).

2) In the bottom menu, click the "Help" button.

3) Scroll down and select the "Chat" button. You're ready to chat with us now! Remember, we're available 24/7 to answer all your questions ;)