42Gears SureMDM - Unified Endpoint Management

SureMDM is an easy-to-use Unified Endpoint Management solution utilized by over 23,000 companies across the globe. It provides management capabilities for a diverse range of operating systems and devices, including Android, Windows, iOS, MacOS, ChromeOS, Linux, VR, and IoT devices. Through a centralized web console, users can remotely deploy applications, secure, monitor, and resolve issues with devices.

- To link this device with your SureMDM account, please install this application.

Enrollment Approaches

- Android Zero-touch Enrollment (ZTE)

- Android Enterprise Enrollment via QR Code, NFC, or Hashcode (AFW#SureMDM)

- Samsung KME (Knox Mobile Enrollment)

- 42Gears One Touch Enrollment

- Proprietary Non-GMS Enrollment (based on QR code)

Centralized Management Interface

- Oversee all devices through a single web interface

- Organize devices into groups or tags for simplified classification and filtering

- Facilitate two-way communication between the console and any device

- Visual data representation

- In-depth analytics

- Generate custom reports either on-demand or scheduled

- Enhance functionality through plugins

Remote Device Management

- Administratively oversee and secure your device inventory from a distance

- Set up gadgets with authorized apps and configurations, as well as provisions for Wi-Fi, email, or VPN

- Establish role-based permissions and restrictions for users

- Configure and implement OEMConfig policies

- Conduct remote troubleshooting using Remote Control

- Monitor real-time device locations

- Automatically create and enforce policies based on geolocation, time, or network

- Configure alerts for battery and connectivity issues

- Manage and limit data usage per device

- Lock, reboot, or erase devices remotely

- Define password policies

- Identify rooted or jailbroken devices

- Execute custom script commands remotely

Mobile Application Administration

- Distribute, manage, and secure applications on devices

- Remotely send app updates

- Introduce Managed Google Play apps

- Install Office 365 applications and set up email

- Configure or apply AppConfig policies

- Conduct silent installations and updates for applications

- Implement over-the-air firmware updates

- Develop an Enterprise App Store

Mobile Content Oversight

- Safely deliver and store data on devices

- Send content to devices remotely

- Establish a File Store for files that require on-demand downloading

- Secure business information on personal devices using containerization techniques

- Clear data from non-compliant devices

Mobile Identity Control

- Connect with your internal Identity Provider for seamless and secure mobile device authentication

- Work alongside third-party Single Sign-On providers

- Maintain a catalog of installed certificates and distribute identity certificates to devices

- Provide a self-service portal for employees to track, locate, lock, or erase their devices

- Authenticate device enrollment via Active Directory

- Transfer system and device activity records to Splunk

Device Management

- Remotely supervise peripherals and IoT devices (“Things”)

- Rapidly enroll “Things” into SureMDM for ongoing monitoring and administration

- Adjust configuration settings for “Things” from afar

- Update firmware for “Things”

Developer Assistance

- Incorporate SureMDM features into your own applications and more

- Access REST APIs

- Utilize a plugin development framework

- Leverage the Things Connector framework

Kiosk Restriction

- Secure Android kiosks against tampering

- Permit access solely to one or several approved applications

- Activate single-application Kiosk Mode

- Seamless integration with SureLock

Secure Browsing

- Ensure safe browsing experiences on kiosks and company devices

- Limit website access exclusively to pre-approved URLs

- Integration with SureFox

Note :

1.Users must provide multiple special permissions. Permission usage and consent will be detailed during setup.

2.Accessibility permission enables SureMDM administrators to connect securely to your device and address any challenges you may encounter.

3.A VPN service is necessary to enforce the restriction of WiFi and mobile data for specific applications as determined by the enterprise IT administrator.

FAQs

How do I get immediate support, if there is an outage?

Our support is operational 24/7 and you can reach us via instant chat, phone or by raising a ticket.

How do I check the status of my support ticket?

You can register and login to our customer portal to check the status of your ticket(s) and manage them.

Can I authorize a person to create support requests on my behalf?

If you are an administrator or owner of the subscription, you may assign the support request contributor role to someone who needs to create and manage support requests.

How do I get on-site support/training?

Please write to us at sales@42gears.com; our team will support you with a customized solution.

What happens if my free trial ends?

A 42Gears representative will contact you to confirm your purchase decision at the end of the trial period. You may also contact 42Gears directly at any time regarding your decision to purchase or cancel the trial.

Where do I get 42Gears product release notes?

Our product release notes are posted on 42Gears community portal. Please register to get notified for the latest updates.