WoofTrax - Dog walking donations

Every time you take your dog for a walk, you can help raise funds for your local animal charity. With the WoofTrax dog walker app, you can turn your walking routine into a source of support for nearby shelters and rescues simply by taking your beloved dog on walks and participating in challenges!

WoofTrax is designed to track your dog walking routes while simultaneously raising support for animals in need! This user-friendly app allows you to contribute to your preferred local animal charity just by doing what you and your furry companion love most – enjoying walks together!

Unlike other charitable apps, using WoofTrax during your daily dog walks makes a real difference for the selected animal charity of your choice – including the one where you found your four-legged friend. It’s truly that straightforward!

How does our app function? Simply add each of your dogs to the app and keep track of your regular walks that benefit your local animal charity. You can easily set fitness goals and view your previous walks. Additionally, invite friends to join you on the app, so their walks can contribute to your chosen charity, and don't forget to share your experiences on social media.

Participate in a WoofTrax challenge to increase the contributions for your favorite shelter or rescue. Walking with WoofTrax not only promotes health for you and your dog but also supports your community charity. It's beneficial for everyone involved!

It’s never been simpler to create a positive impact while doing something you already enjoy with your furry friend every day. WoofTrax transforms your daily stroll into meaningful steps for a good cause.

With WoofTrax, your dog walking habits will contribute positively! The platform has recorded over 100 million walks supporting more than 8,500 animal charities across all 50 states in the U.S., making it a powerful tool for driving change one walk at a time!

THE DOG WALKING APP THAT MAKES A DIFFERENCE

• Your dog walking activities with WoofTrax directly support your chosen charity

• Set daily walking goals that benefit you, your dog, and your local charity

• Enhance every dog walk by transforming it into a charitable walk with WoofTrax

• No dog? No worries! You can still participate by walking with a dream dog or our virtual pet, Lexi.

• Get involved in both national and regional challenges to maximize your impact!

• Create a walking group within the app & invite friends to amplify contributions for your charity!

Encourage community participation by sharing your WoofTrax walks on social platforms!

Join the WoofTrax community today and make a difference in the lives of animals each time you walk your dog!

General Questions

How does the app work?

After you download and set up the app on your smartphone, take your phone with you when you walk your dog(s). Simply press the Start Walking button and the app will keep track of your walk. When you are done with your walk, press Stop Walking or Finish depending on your device. The blue cloud that appears next to your walk on the History screen, indicates it is successfully logged for your selected organization.

What is an “active walker”? 

An active walker is anyone who uses the app an average of at least once a week. So to remain an active walker for your selected organization, please use the app once a week (at the very least)! 

What are Charity Points?

Each walk 1/4 of a mile or greater earns 10 Charity Points. For more information on how Charity Points work, please visit the Charity Points page. 

Is my local animal charity on WoofTrax?

You can find all registered shelters by tapping the profile icon in the top left corner of your screen and then tapping Select Charity. You can search for shelters by name, state, or city.  

If the shelter pops up, then they are on the app, and you can walk for them. If the shelter does not appear, consider reaching out to the shelter and telling them about WoofTrax. A representative from the shelter must submit an application to have their animal charity become a beneficiary on the app.

If I don’t have a dog, can I still use the app? 

Absolutely! You can walk for dogs at a shelter or rescue by choosing the “Walk with Lexi” option after enrolling in the app for the first time. Or, create your dream dog as a walking companion by adding a dog.  

Does the app use any data on my phone?

The app does not use any data during a walk and only uses a small amount of data at the end of the walk to credit it to your selected organization. If you are on Wi-Fi at the end of your walk, it will not use any cellular data at all.

Is using the GPS on the app using my data plan?

GPS as a technology does not use any data, and the WoofTrax app works without data. Once a user’s phone is back in range of Wi-Fi or a cell signal, the app (on next use) will upload the previous walks to our systems.

Can I walk on a treadmill or use a stationary bike?

The WoofTrax app is designed for walking outdoors and uses GPS to track your walks. It won’t show miles if you are walking indoors on a treadmill. In order to show a walk, you need to be changing location while outside.

Can I use WoofTrax indoors?

When using WoofTrax to track your walks indoors the tracking may not be accurate. WoofTrax uses your phone’s GPS chip to track your walks. When you are inside, there may be some interference between the GPS signal and your phone. For the best performance of the WoofTrax app, we recommend walking outside whenever possible.

How do I add a dog to the app?

To add a dog, go to your profile and tap Manage Dogs. Hit the plus sign in the top right corner and fill in your dog’s information. When you’re finished, tap the Save button at the bottom of the screen.

How do I remove a dog from the app?

To remove a dog, tap your profile icon at the top left of the Home screen > tap Manage Dogs > select the dog you wish to remove > tap the 3 vertical dots at the top right of the screen > tap Delete. A popup will appear to confirm, and then tap Delete. Deleting a dog will not erase its past activities on WoofTrax.

How do I change the shelter or rescue I’m walking for?

To change the animal charity you are walking for, go to your profile and tap Animal Charity. You can search for shelters by name, state, or city. Tap the name of the shelter you want to walk for, then tap Back.

How do I update my email address on the app?

To change your email address on the app:

1) On the app, tap your Profile icon > Settings > Change Email.

2) Type in your new email address, and your existing password for your old email address.

3) Tap Save Changes.

4) You will get a screen that says you need to Verify your change of email address.

5) The Verify email will be sent to your new email address. Open the email on your mobile device and click on the green CHANGE MY EMAIL button.

6) The app should now show an Email Verified screen. Then just tap Continue, and you should now be on your Home screen and be able to see all your previous walks and miles.

7) To check that your email address has been updated, tap your Profile icon > Settings > Change Email, and the email address now shown should be your new email address.

Make sure that the new email address you are choosing to move your account to is not already registered on WoofTrax. If it is, the app will generate a validation error saying “Email already used”.

If you do not tap on the new email address verification link, the WoofTrax app will let you continue to use the app with your current email address. 

My walks aren't tracking accurately. How can I fix this?

Here are some tips to help your walk track accurately:

Please check your settings:

Location permission for WoofTrax should be set to “While Using”, and “precise location” should be turned ON.

If you are using an iPhone – while you are walking the WoofTrax app runs in the background on your phone, so Background App Refresh should be turned ON.

Power Saver and Battery should be turned OFF. If your phone is using Power Saver, or Battery Saver, the phone may disable certain functions including location tracking, and the app may not track your walks in the background.

Before you start your walk:

Go to the walk screen, wait until you see your position on the map and then press start walking. From there you should begin to see yourself move on the map as you walk, showing you that the tracking has started. 

Now, tap the Start Walking button!

Running other apps while using WoofTrax?

Occasionally using other apps can cause the operating system to shut down the background tracking on WoofTrax – this is something we are working on.

If the app is not tracking when then screen is off or you are using other apps during a walk, please change the location permission to “Always” which for some devices – especially Android devices we have seen that setting can improve performance. NOTE: Even if you choose “Always” location for WoofTrax – WoofTrax will ONLY use your location during an active walk. 

You can verify that by seeing that the location pin, arrow or map icon at the top of your device will turn off after a few seconds if you open WoofTrax and then put it in the background without starting a walk. The location GPS marker will only remain on if you are using WoofTrax to track a walk.