Sulpak - Shop electronics & appliances

Official mobile app for Sulpak.kz

The Sulpak store for home electronics and appliances is now accessible around the clock.

Sulpak.kz serves as an online marketplace with order delivery across Kazakhstan. Within this single app, we offer a vast selection of products aimed at providing customers with an extensive choice. 

Shopping with us is more convenient, economical, and quicker:

- Always the best discounts and exceptional prices

- Throughout the year, we provide gifts ranging from smartphones to TVs, with new offers introduced each month.

- Earn bonuses on every purchase (in accordance with the SBonus loyalty program)

- User-friendly installment payment options: approval can be completed in up to 2 minutes. This allows you to purchase items without any upfront payments or extra fees.

- Quick and careful delivery: orders above 15,000 tenge are delivered free of charge.

Usage Instructions：

1. **Download and Installation**: Search for and install the Sulpak.kz App in your app store. Open the app to access the main shopping interface for home appliances and electronics.

2. **Select Products**: Browse the product catalog and add your favorite items to your favorites. In physical stores, scan product QR codes to quickly add items to your cart and view product reviews to aid your decision.

3. **Checkout and Payment**

- **Regular Payment**: After submitting your order, simply choose the standard payment method to complete the payment. You'll accumulate SBonus points after placing an order, which can be used to offset the cost of subsequent orders (up to 50%).

- **Installment Payment**: Select installment payment at checkout, submit your application, and wait for approval (maximum 2 minutes). Once approved, no prepayment or additional fees are required, completing the installment order.

4. **After-Sales Services**: Free shipping is available for orders over 15,000 tenge. Additionally, you can choose from additional services within the app, such as appliance installation and testing, and extended warranties, all provided by professional staff.

FAQs：

### 1. What products does the Sulpak.kz official app primarily sell?

**A**: We primarily sell home appliances and electronics. Users can browse and purchase these products within the app, offering a wide selection.

### 2. Where in Kazakhstan can I order and have them delivered through this app?

**A**: We support delivery throughout Kazakhstan, allowing users to place orders and receive delivery from the app regardless of their location.

### 3. What are the price advantages of shopping with this app?

**A**: We offer two core price advantages: first, we offer "best discounts" and "great prices," and second, we offer year-round gift promotions, with new offers updated monthly. These promotions range from smartphones to TVs.

### 4. How can I earn rewards after shopping? What are the rewards used for?

**A**: With every purchase, you can earn bonuses (points) through the "SBonus Loyalty Program." These rewards can typically be used to offset purchases, redeem items, or receive additional discounts on subsequent purchases. Specific rules apply to the program terms.

### 5. How do I use installment payments in the app? Are there any additional fees?

**A**: It's simple and the approval process is fast, taking up to two minutes after applying. There are no additional fees or upfront payments required, and you can purchase items in installments after approval.

### 6. What order amount is required for free delivery?

**A**: Orders over 15,000 tenge (Kazakhstani currency) are eligible for free delivery. Delivery is fast and the items are handled properly.