Sephora UAE - Beauty shopping app

Immerse yourself in the beauty universe of Sephora, where a diverse range of makeup, skincare, haircare, and fragrances awaits your discovery. Since our arrival in the Middle East in 2007, we have transformed the beauty landscape with our unique retail philosophy, which emphasizes inclusivity and enjoyment in beauty. With an outstanding assortment of over 300 carefully selected brands, including Rare Beauty, Tarte, Drunk Elephant, Tatcha, Supergoop, Glow Recipe, Ilia, K18, Glossier, Laneige, and Makeup by Mario—many available exclusively at Sephora.

The Sephora App serves as your premier destination for shopping leading beauty brands. Start your journey by downloading the Sephora App today to enjoy a simple and delightful way to access your favorite beauty products effortlessly!

Key Features of the App:

• Comprehensive Shopping: Unearth a vast selection of makeup, skincare, haircare, and fragrances from top-tier brands. The app guarantees access to the most current and popular beauty and makeup items.

• Effortless Online Shopping: Navigate, compare, and purchase your beloved beauty products through our user-friendly design, ensuring a smooth browsing experience.

• Unique Offers and Deals: Keep informed about the newest promotions and discounts, so you’re always in the know.

• Streamlined User Experience: Save your favorite items in your Wishlist, monitor your order status, and benefit from hassle-free returns.

• Reliable Payment Methods: Select from various secure payment options.

• Order Monitoring: Receive real-time updates on your purchases with order tracking.

Additional Features of Sephora:

SKINCARE

• Discover the ideal skincare routine tailored to your skin type with our highly-rated offerings.

• Choose from renowned skincare brands such as Glow Recipe, Laneige, Drunk Elephant, and others!

MAKEUP & COSMETICS

• Explore bestselling brands like Rare Beauty, Tarte, Makeup By Mario, and many more!

• Gain exclusive access to the latest deals.

HYBRID PRODUCTS

• Enjoy the benefits of makeup and skincare combined into one effective solution.

• Shop hybrid products from your favorite acclaimed brands.

FRAGRANCE

• Purchase classic scents or discover a new signature fragrance.

• Choose from beautifully packaged gift sets and mini versions.

HAIR PRODUCTS

• Investigate tools designed to style and nurture your hair for effortlessly beautiful locks.

• Browse elegantly presented sets ideal for gifting within the hair care category.

Beauty Service Booking Questions

Q: Do all stores offer services?

- Beauty services are available in most stores in accordance with state and local ordinances. Please check sephora.com/happening for availability in your store.

- Please see our updated hygiene standards below under “Hygiene & Safety Questions”.

- We regret that beauty services are not available at Sephora at Kohl's locations.

Q: Do I need an appointment?

To ensure that you receive an appointment on your desired day and time, appointments are strongly encouraged; however, stores can accept walk-ins based on their availability.

Q: How do I book an appointment?

- The best way to book an appointment is by visiting Sephora.com/happening or within the Sephora app (by selecting the Stores tab). Additionally, you may call or visit the store to schedule.

- Our online booking opens up to 90 days in advance. If you need an appointment more than 90 days in advance, please contact your store directly to inquire.

Q: Can I request a specific artist or Beauty Advisor?

You may choose to select a specific artist using the book by artist feature when booking online or within the Sephora app.

Q: How do I cancel or modify an appointment?

- You may cancel or modify your appointment through Sephora.com, the Sephora app, by calling the store, or via text message if you opted in for appointment text reminders.

- On Sephora.com or in the Sephora app, you will find your reservation details in your Beauty Insider account. Select Reservations > select the appointment you want to cancel or modify > select Cancel or Reschedule.

- If you opted in for text message reminders, you will receive a text message confirming your appointment upon booking and a reminder 24 hours before your appointment.

Q: Can I change or upgrade my service once I get to the store?

If we have availability, absolutely! Please discuss with your Beauty Advisor in store at the start of your service.

Q: What if I am late for my appointment?

- If you are running late, please call the store to let them know. We will hold appointment times for 15 minutes. If you are more than 15 minutes late, the store will mark your appointment as a “no-show,” and you will be charged a no-show fee. Please refer to the “Payment Questions &Policies” section below for no-show fee details.

- Please note that the end of your appointment time remains the same and the Beauty Advisor will do as much as they can in the remaining allotted time.

Q: Can I book for a group?

If booking for a group online, you will need to book each person as an individual appointment. You may also call the store to book for you.