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Pollo Tropical - Menu browsing & rewards

Discover delicious meals, place quick orders & earn great rewards with the easy-to-use app for Pollo Tropical lovers!

Pollo Tropical
  • 24.6.2024052802 Version
  • 1.5 Score
  • 165K+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (70.26 MB)
Old Versions
Pollo Tropical Pollo Tropical Pollo Tropical Pollo Tropical Pollo Tropical Pollo Tropical
CONS

App frequently has technical issues and glitches

Poor customer support response times

Unable to easily cancel or modify orders

Difficulties in scanning or entering receipt barcodes

Long wait times for order preparation

Miscommunication on item availability

Customer accounts frequently face login problems

Limited ways to report issues with orders or request refunds

Inconsistent service at physical locations affecting online order fulfillment

Install the Pollo Tropical app to enhance your dining experience and register for MyPollo! rewards to start accumulating points, with a complimentary TropiChop® bowl offered after your initial purchase!

Utilize the updated Pollo Tropical app to explore our menu, order for in-store pick-up, or opt for delivery. Enroll in our loyalty program to gain access to exclusive promotions, keep track of your favorite items for seamless re-ordering, and earn as well as redeem rewards.

KEY FEATURES

• Locate nearby restaurants using your zip code.

• Explore the menu and find new offerings.

• Place orders without an account or sign up for MyPollo! to receive rewards.

• Order for pick-up at our locations or choose delivery.

• Store your preferred orders for easy reordering.

• Receive notifications about new menu introductions, special occasions, and more!

A Must-Have App for Any Pollo Tropical Fan

Having used the Pollo Tropical app extensively over the past few months, I can confidently say it has fundamentally improved the way I enjoy my favorite restaurant. The experience is exceptionally smooth; from the moment you open the app, the interface is intuitive and visually appealing, making it a pleasure to browse the full menu and discover new items. What truly sets it apart, however, is the seamless integration of the MyPollo! rewards program. The process of earning points feels immediate and rewarding, and the complimentary TropiChop® after the first purchase was a delightful and generous welcome. 

I frequently use the "favorite items" feature, which brilliantly streamlines reordering my regular meals, saving a significant amount of time, especially during busy lunch hours. The order-ahead function for both pick-up and delivery is remarkably reliable, and the notifications for exclusive promotions have genuinely made me feel like a valued customer, often alerting me to specials I would have otherwise missed. This app isn't just a digital menu; it's an essential tool that enhances every aspect of the Pollo Tropical experience, making it more convenient, rewarding, and enjoyable.

FAQ:

•   Do I need an account to place an order? While you can place a guest order without an account, creating a free MyPollo! account is highly recommended to earn points on every purchase and access exclusive member benefits.

•   How do I redeem my rewards? Rewards, like your complimentary TropiChop®, are automatically added to your MyPollo! account. You can easily redeem them during the checkout process within the app before completing your payment.

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Information
  • Version24.6.2024052802
  • UpdateSep 29, 2025
  • DeveloperFiesta Restaurant Group, Inc.
  • CategoryFood & Drink
  • Requires AndroidAndroid 8.0+
  • Downloads165K+
  • Package Namecom.PolloTropical.pt
  • Signature11d8fdb99a7be5b2da43090f378077ca
  • Available on
  • ReportFlag as inappropriate
User Reviews
1.5 4 Reviews
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  • Melba Gutierrez
    Melba Gutierrez

    The app is really easy to use. It has most of the menu items, which is great. I ran into one problem when ordering a meal that includes rice and beans. It wouldn’t let me select yellow rice for that meal. I can order it as an extra, but it feels unnecessary since the meal should come with rice already. I really hope they address this issue.

  • José Pineda
    José Pineda

    The app feels so seamless. You can choose every customization you want, including all your favorite sauces, right from the app. It's all at your fingertips!

  • Dalia Winchester
    Dalia Winchester

    The recent update really messed things up for customers. You can’t add receipts for points after you order food anymore. My husband brings back dinner, and now there’s no way to earn points. This needs fixing. Plus, the update caused issues with my password. I had to reset it multiple times just to log into my account.

  • alex vazquez
    alex vazquez

    I always place my order at this restaurant. The staff is really nice. I rarely wait long for my food. Plenty of parking spots are available.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: Pollo Tropical
  • Package Name: com.PolloTropical.pt
  • Signature: 11d8fdb99a7be5b2da43090f378077ca