PlaytestCloud: Be a Playtester - Playtest & feedback app

Access your PlaytestCloud account to explore the range of available playtests, surveys, and research activities, allowing you to join and monitor your time effortlessly.

Your insights are valuable. Utilize the app to:

- Provide feedback on mobile games, assisting developers in creating the best possible experience

- Capture your gameplay footage and share your thoughts while playing

- Offer your opinions on concepts or through surveys

Simply log in, take a look at all the available playtests and surveys, and begin your involvement. Contribute to the development of games that resonate with players.

FAQ

Who are the players?

PlaytestCloud testers are typical mobile gamers. You can pick the kind of players you want to target and we'll show you how they play your game.

Get the whole story from our Who are the players? article.

Quick facts about PlaytestCloud players:

PlaytestCloud has its own player panel and doesn't use any external QA, “Survey,” or “Earn money online” panels.

Participants for playtests are selected randomly from the pool of players matching the target audience.

Most players are from the US, UK, and Canada.

Players play at home on their own devices.

Every type of gamer, from casual to hardcore.

Next steps

Questions? Reach out to us by opening the chat bubble in the lower right corner of your screen.

Happy playtesting!

Gamer types, how we classify them

This article is all about the gamer types on our order form. First I'll tell you about the different classifications, and why they matter. Then we'll take a look at the technology behind it!

Gamer types definitions

Casual

Gamers who play games that are easy to learn and fun to play. 

Midcore

Engaged gamers who are looking for a serious gaming experience and want to be challenged by games.

Hardcore

Dedicated gamers who play for the thrill of mastering the game and competition.

Casual, Midcore and Hardcore… That's how we classify the players

The distinction between Casual, Midcore and Hardcore players has been the subject of heated arguments in the industry. Too often these definitions are subjective and based on personal interpretation only. At PlaytestCloud we have decided to apply a method combining cutting edge technology and our expertise of the market to provide you with the most accurate player profiles possible.

The games played are at the center of our approach

On PlaytestCloud, our players maintain a profile listing the games they are currently playing as well as their all-time favorite games. These lists of games are regularly updated by the players themselves.

Our player classification into the Casual, Midcore and Hardcore gamer categories is based on these lists of games.

Algorithm and machine learning

Defining if a player is more Casual, Midcore or Hardcore is done through a machine learning algorithm that we trained with more than 10.000 training samples. 

This classification process can be broken down into two steps:

Step 1: We manually classified over 10,000 player profiles to feed our algorithm with training data in order to build our model.  

Step 2: Every player’s profile is put into the model to be automatically labelled. 

This process ultimately assigns every player with a percentage of compatibility for each gamer type. The gamer type with the highest percentage will then define where the player stands in the gamer spectrum: Are they mainly a casual, midcore or hardcore gamer?

How do I get started with PlaytestCloud?

Although setting up your first playtest seems daunting, it’s actually is easier than you might think. Here is a quick rundown of everything you need to know to get started with PlaytestCloud. 

Create your first account 

To create your first account it’s quite simple. Just follow this link to our sign up page. We will need: your first and last name, the name of whichever company or organization you represent, and a valid email address. Once you sign up your free trial will begin. This trial will include: a 14-day access pass to PlaytestCloud's Professional Plan, 2 free video tokens, and Professional support from our project management team. 

On the free trail 2 free video tokens you can run a playtest with:

2 Players

or 1 Player from a Special Target Audience

or 1 Child Playtester (Ages 3-15)

Choose which subscription plan works best for you

You will need to choose which subscription plan works for you. We offer 3 plans for you to choose from. We recommend that you take a look at our pricing page for more details of what is offed within each plan. But, the general rule of thumb with our plans is that our Starter Plan is for our gaming studios of a smaller size, our Professional Plan is intended for a majority of gaming studios using our service, and the Enterprise Plan is designed with larger gaming studios in mind. But, this is more of a suggestion than a limitation. We are always here to help you choose the right plan for your playtesting needs. We recommend taking a look at our blog series on this topic ( Starter Plan, Professional Plan, Enterprise Plan), watch our video, or feel free to set up a meeting with us to discuss your needs further. 

Creating your first Playtest

Once you’re logged into PlaytestCloud, simply click on New Playtest on the top menu bar and you’ll be presented with the options to create the following playtest types for you to choose from:

Unmoderated

Single session 

Multi-Session

Survey

Longitudinal study

Concept test

Moderated

Player interview (No gameplay)

Moderated playtesting (Players play your game live)

There several types of game builds you can upload to PlaytestCloud:

iOS

For iOS we will need your game provided either through Apple TestFlight, or via the App Store.

Android 

For Android we will need your game in the form APK (.apk) or AAB (.aab). If you have an Android build there may be a .obb extension file which will need to be uploaded after the .apk file. You will see the upload box for the .obb extension file after you upload the original .apk.

Browser Game

If you would like to test your mobile browser game, early prototype (proto.io, InVision, Marvel, Figma, Principle, Adobe XD), or Facebook game on PlaytestCloud you can do so by selecting Browser game. Currently, we don't support WebGL for iOS browser games.

Payment

Whether you are paying by invoice or with a credit card, you will need to enter your billing address information so that it shows up on the invoice you receive after placing the order.

PlaytestCloud accepts payment via credit card – we accept all major credit cards (Visa, MasterCard, American Express) – or via invoice. You have 14 days after delivery of your order to pay the invoice. SEPA payments are considered via special request. Regardless of your method of payment. We are required to record your: Company name, contact person, street address, city, zip code and country.

If you use one PlaytestCloud account for multiple offices it's possible to select which office you would like to bill on a per-playtest basis. These multiple billing addresses are especially helpful for those who have offices in two different countries. To take advantage of this feature, navigate to Settings in the menu bar. Click through, and you’ll land on the Edit your profile section, from where you can add additional billing addresses under the section Manage your billing addresses. Once your account has more than one billing address saved, you will be prompted on a per-playtest basis to select your billing address for that specific order.

And thats it... Just follow these steps and other guides within our help center and soon you will on your way to a future of successful playtests. Happy Playtesting!