OVO Energy - Manage energy easily & efficiently

OVO Energy stands as an independent provider of gas and electricity in the UK, having secured victories in 11 out of 12 categories at the uSwitch Energy Awards for three consecutive years. The company aims to simplify and make energy usage fairer by practicing ethical pricing, offering excellent customer service, and dedicating efforts to support local communities and the global environment.

The OVO Energy app simplifies energy management. Users can...

• Submit meter readings at any time.

• Track their energy consumption.

• Estimate their expected expenses.

• Download statements.

• View account information, including their current tariff.

OVO Energy is eager to enhance this app experience continually. If you have suggestions or feedback on how to improve it, they would love to hear your thoughts.

Why choose OVO Energy?

Your energy essentials

Use our free app to track energy use in your home3

Planting Promise

We've planted 5 million UK trees since 20154

Trusted by millions of UK homes

You’ll be in safe hands with us

FAQs

How to send us your gas and electricity meter readings

Giving your gas or electricity meter readings is easy with OVO. The easiest way is through the OVO Energy app or online – but choose what’s most convenient for you!

Manually sending a meter reading with the OVO Energy app

If your phone doesn't have a camera you can send readings manually:

Click on Account

Choose meter readings 

Then pick to give an Electricity or Gas reading

You’ll see a handy Help option if you need support taking your reading

Enter your reading into the box using your phone keypad

Then click send – and you’re done!

If you have gas and electricity, follow these steps twice to give both readings.

Why send regular meter readings?

Submitting meter readings means we don’t need to use estimates for your bills. Instead, they’re based on exactly how much energy you’ve used.

Plus, giving more meter readings means you get a more accurate forecast of how much energy you’ll use. This is really useful for keeping your Direct Debit on track, and avoiding unexpected catch-up payments.

When’s the best time to submit my meter readings?

It’s best to send us your reading on the first day of your billing period. If you’re not sure when this is, you can find it on your bills. 

For example, if your last billing period ran from 16 Jun to 15 July, the ideal day to send your readings would be on the 16th of each month.

We’ll use the reading to check how much energy you’ve used, then take that information to help estimate the extra days. So for example, if your billing period ends on the 15th, and we get your reading on the 16th, we’ll know exactly how much energy you used for the month. And this means we won't need to estimate any of your energy usage for the month.

Smart meters send your readings for you

Yes, that’s right! We know it gets pretty boring taking meter readings every time you want an accurate bill. So why not book a smart meter installation, and let your meter do the work for you.

Smart meters don't just save you time:

You’ll get accurate bills, without any hassle

You can track what you’re spending in pounds and pence, so you’ll find ways to save

Cutting your energy use also means cutting your carbon footprint

So say goodbye to reading your meter, and get a smart meter installed by our award-winning team. 

How to view your meter reading history

It’s easy to see your meter reading history by logging into your online account (link to post-login page) 

If you’re using the My OVO Energy app, you can find yt from the home screen:

Go to the account tab

Then click meter readings

From there, click on view reading history

What's new

We've made some minor changes to help us improve your app experience.