My Vodafone (Qatar) - Track & manage plan

APP Name: My Vodafone (Qatar)

Description: Be part of Qatar's premier telecommunications provider. Install our app at no cost to acquire a fresh Vodafone number instantly, purchase a new device, or engage with customer support. Seamlessly manage your Vodafone account through the app sans the need for a password.

Frequently Asked Questions for My Vodafone Portal

1.What can I do in My Vodafone Portal?

You can view real time account summary of all your Vodafone Enterprise services. You can view your bill summary, download your bill history and make payments against your billing profiles. Real time usage balance of your plans and add ons will be available with ability to activate Add-ons for your Mobile numbers. You can also view your account and profile details. Features will be constantly added to provide more self-service features

2.How can I access My Vodafone Portal?

Send an email to business.care@vodafone.qa from your Company email address that is shared with Vodafone. Ensure you write the Email subject as ‘My Vodafone Portal Access’ and share your company CR and the accounts you need access for. We will verify your details and send you an email and SMS once you are ready to set up your online account.

3.How long will the contact authorization process take?

The authorized contact who will be using the portal will directly receive an email/sms within 2 Days

4.Are the details I see on the portal the most updated account details?

All data displayed on the portal will be in near real time. Any changes you make will be reflected in near real time.

5.How will the add ons that I activate on the portal be billed?

Recurring add Ons will be billed on pro rated basis depending on the date you activate the add on and the bill cycle you are in. Non Recurring add ons will be added to your bill.

Highlighted Features:

- Order a new Vodafone number with either a SIM or eSIM connection free of charge.

- Instant eSIM download for new connections.

- Receive your SIM card via Express Delivery within 2 hours.

- Customize, pay for, and oversee your plan all via the application.

- Access exclusive offers and add-ons for additional data, local, and international minutes.

- Obtain a Roaming passport before traveling.

- Monitor your available credit balance, calls, data, and SMS.

- Retrieve information regarding your active products and their validity.

- Recharge any number with all products and offers available online.

- Engage in live chat with our Customer Care team.

- Peruse your personalized Inbox.

- The My Vodafone app is accessible in Arabic and English, catering to both Vodafone Postpaid and Prepaid customers, and is free to access and download.

- Take control of your mobile connections, activate them online, top up, verify your balance and usage, purchase new devices, and benefit from exclusive online deals. The My Vodafone app empowers you to procure and view all particulars about your mobile line and more!

Initiate New Connection:

- Activate an eSIM instantly for iPhones by downloading now.

- Undergo secure online verification propelled by AI.

- Select your preferred number and plan.

- Experience Express delivery with tracking for your SIM card.

Don't miss out on anything, download the app and embark on your Vodafone journey today!

- Skillfully manage your Vodafone account through the app without the hassle of passwords:

- Control your Extras, Offers, and Internet functions from the revamped MyVodafone interface.

- Unlock privileges to exclusive online offers comprising more data, minutes, and new devices.

- Manage payments and stay updated on your monthly mobile and fixed bills, payment deadlines, and crucial details like unbilled amounts.

- Retrieve and settle any outstanding Vodafone mobile and fixed bills conveniently.

- Avail of unique offers and promotions solely accessible through the My Vodafone App.