My Moldtelecom - Manage Moldtelecom services

The MyMoldtelecom application serves as the perfect tool for managing Moldtelecom services directly from your smartphone or tablet. In order to use MyMoldtelecom, you will need to set up a unique user account for EACH service: Prepay and Subscription, Internet and/or IPTV, Fixed Telephony, Multiscreen, and MTalk Prepay.

Benefits of MyMoldtelecom:

For Mobile and Fixed Telephony:

• Check your balance, Internet usage, and available call minutes

• Review your chosen rate plan

• Monitor your current and monthly expenditures

• Download detailed call logs and access your most recent invoice

• Activate various options and additional services

• Manage Roaming, MTalk, and Multiscreen Go features

• Change your tariff plan or subscription

For Internet and/or Digital TV:

• Keep track of your account balance and service status

• Access information about your subscription and the number of TV channels

• Activate extra options and themed packages

• Manage your Multiscreen service

• Browse a list of IPTV channels

General capabilities:

• Add new users within the app, with information automatically saved to your device

• Secure access via PIN or Fingerprint authorization

• Top up your account using a bank card

• Pay another Moldtelecom account if needed

• Opt-in to receive invoices via email

• Download your most recent invoice

• Get detailed information from your last invoice

• View history of recent payments

• Examine monthly spending

• Message box for Moldtelecom notifications

• Find the nearest Moldtelecom store location

• Frequently Asked Questions section

IMPORTANT information:

1.If you have not registered a user, each service account must be created separately.

2.For both Mobile and Fixed Telephony services, registration can be completed using either your phone number or account number. For Internet and/or IPTV, please utilize your contract number.

3.It is essential to link your account to an active email address.

4.Please note that the data used to download and utilize the application will be billed at the standard rate.

5.The application supports three languages：Romanian, Russian, and English.

Title: A Comprehensive and Indispensable Hub for Managing Telecom Services

As a long-time Moldtelecom customer, I have found the MyMoldtelecom application to be an exceptionally well-designed and powerful tool that has fundamentally transformed how I interact with all my telecom services. What truly impresses me is how seamlessly it consolidates management of mobile, internet, IPTV, and fixed telephony into a single, intuitive interface—eliminating the need to navigate multiple platforms or contact customer service for routine tasks. The ability to monitor my data usage in real-time, review detailed call logs, and manage subscriptions for all services from one dashboard has given me unprecedented control over my telecommunications ecosystem. 

I particularly appreciate the security features; the option to access the app via fingerprint authentication adds both convenience and peace of mind when checking sensitive billing information or making payments. The payment functionality is remarkably efficient—I can top up my account instantly or even pay another Moldtelecom user's bill within seconds. Having all my invoices accessible digitally and the ability to receive them via email has significantly reduced paperwork clutter. The inclusion of practical features like store locator and FAQ section demonstrates thoughtful design that anticipates user needs. This isn't just a utility app; it's a comprehensive management solution that saves me considerable time while providing deeper insights into my telecom usage patterns.

FAQ

Q: Is the MyMoldtelecom application free to download and use?

A: Yes, the application is free to download, though standard data charges apply when using mobile data to access its features.

Q: Do I need separate accounts for different Moldtelecom services?

A: Yes, you need to create unique user accounts for each service type (Prepay/Subscription, Internet/IPTV, Fixed Telephony), though all can be managed within the same application once registered.

Q: What security measures are in place to protect my information?

A: The app offers secure access through PIN or fingerprint authentication, ensuring your telecom data and payment information remain protected.

Q: In which languages is the application available?

A: The application supports three languages: Romanian, Russian, and English, making it accessible to most Moldtelecom customers.

Q: Can I pay my Moldtelecom bills through the application?

A: Absolutely. The app allows you to top up your account using a bank card and even pay another Moldtelecom account if needed, with full payment history tracking.