Mi Tigo Nicaragua - Self-management & services

Mi Tigo is the self-service application designed for all Tigo customers, whether for Home or Mobile services.

Using the App is free of charge and does not consume your data, providing you with a range of features including:

- Enjoy exclusive promotions available through this platform.

- Check your balance and available bonuses.

- Transfer balance from your recharge account.

- Activate and gift bonuses using your balance.

- Use a credit or debit card to activate and gift bonuses.

- Recharge your own line or assist others in doing so.

- View and pay bills (for Postpaid and Home customers).

- Set up automatic debit for paying mobile and Home Postpaid bills.

- Review details of your plan (for Postpaid and Home customers).

- Manage your internet service. You can change your network name and password, share your internet, restart your modem, and more.

- Activate Premium content (like Amazon Prime Video) for Postpaid and Home plans.

- Manage session logouts; you now have the option to log out of all active sessions across devices.

- A notification center to keep you updated on promotions and new features.

- For your convenience, you can now provide feedback on our App through internal notifications.

- Registration and Login: The app allows registration through:

Password: This method is recommended as it provides full access to features and enables management of multiple services simultaneously (one or several mobile numbers + Tigo Home). You can choose to use either your phone number or email address.

With PIN: a quick registration option for mobile customers. It restricts management to the specific line associated. Some features may be limited until switching to registration via password or email.

Social profile: you can now register using your Facebook or Google account.

- Access the App using your fingerprint or Face ID.

Tigo and Movistar Obtain Permission for 5G Spectrum Auction | Tigo News

Tigo Temporary Union - Movistar obtains permission to use 80 MHz of the 3,500 MHz band in the 5G auction

- With this spectrum, Tigo and Movistar will begin offering 5G services to their users in Colombia in 2024.

- The investment that the Temporary Union will make to acquire the spectrum exceeds COP 318 billion. The license to operate in this band was granted for the next 20 years.

- Both companies will continue to operate independently in the mobile telecommunications markets, therefore, they will continue to compete in the market.

Bogotá, Colombia, December 20, 2023 – The Joint Venture between Tigo and Movistar today obtained 80 MHz in the 3,500 MHz band during the National Government's 5G spectrum auction.

This Joint Venture and the awarded spectrum will allow users of both companies to have a network that will provide services with the highest quality and performance standards in the telecommunications market. These two operators, who have led the transformation of the sector and who will now operate with the best available spectrum, will benefit from a network that will provide services with the highest quality and performance standards in the telecommunications market.

The investment that the Joint Venture will make to acquire the spectrum will exceed COP 318 billion. The license to operate in this band was granted for the next 20 years, and the projection is that Colombians will already have access to 5G services by 2024. For Marcelo Cataldo, president of Tigo, “5G will change the paradigms of connectivity. We have a long-term vision, and this investment demonstrates this once again. We will work hard over the coming years to bring this technology to a large part of the country. Our vision is for the country to have inclusive connectivity, with the goal of closing the digital divide by integrating all our networks to connect more Colombians.”

“At Movistar, we are confident that 5G will positively transform our lives and business operations. This technology not only represents an increase in network capacity so that users can enjoy faster speeds, even in highly congested areas, but also an opportunity for businesses to develop solutions that benefit their productivity and bring them closer to the digital economy,” stated Fabián Hernández, president of Telefónica Movistar.

It is also important to note that Tigo and Movistar will continue to act as independent market players.

Tigo Business Professional Cybersecurity Services

The Importance of Cybersecurity in Colombian Companies

In today's digital age, cybersecurity has become a critical issue for organizations and society in general. Cyberattacks can have a significant impact, compromising data integrity, disrupting operations, and damaging a company's reputation.

In Colombia, during 2022, there was an alarming 133% increase in cyberattacks on well-known companies in the public, private, and government sectors.

One of the most serious incidents occurred in 2023, when more than 62 million people were affected by a massive hack considered the largest cyberattack of that year. Exploitation of a vulnerability in the file transfer software of a major digital solutions company allowed a network of cybercriminals to steal data from numerous companies and governments around the world.

What is a vulnerability?

When it comes to vulnerability, it's a weakness in a system that can compromise the entire network, allowing access to databases and generating technical failures. However, there are different plans to address and manage cyber risks, assessing compliance with regulations such as ISO 27001 and NIST 800-53, and improving information security management.

Tigo Business: expert in professional cybersecurity services.

Tigo Business, an expert in business solutions, offers a product that allows you to assess your company's security posture.

The solution focuses on integrating continuous security into the business, helping people work with confidence and make productive decisions through a process from basic scanning of digital assets to advanced identification of vulnerabilities in an organization's people and processes, ensuring that information is always protected.

Having an expert cybersecurity team and a solid regulatory framework is crucial to ensuring the protection of people and businesses in the digital environment.