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Mi Tigo App - Manage Tigo account

Manage plans, top-up credit, and track usage effortlessly

Mi Tigo App
  • 5.17.0 Version
  • 3.2 Score
  • 7M+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (20.16 MB)
Old Versions
CONS

Limited Functionality Outside Colombia

Download My Tigo App and have your account under control!

With the Tigo app, you can make payments, check your balance, change your WiFi password, upgrade your mobile or home plan, and many more things that you can do easily and securely.

Comprehensive Service Management

Tigo Shop allows you to manage your bills with ease, offering multiple payment options including debit cards, credit cards, and popular choices like Nequi and Bancolombia. You can redeem gift vouchers, purchase minutes and SMS packages, block your device in case of theft or loss, and set up automatic payments to ensure uninterrupted service.

Enhanced Control and Customization

Stay on top of your account by reviewing balance, usage, and transaction details for data, calls, and SMS. Tigo Shop enables you to activate International Roaming and manage premium subscriptions, such as Prime Video or Amazon Music. Access technical support status and explore emergency services like "Tigo Te Presta" for recharges or loan details.

With My Tigo App, you have the possibility to link and manage your home and mobile services in one place.

In My Tigo App you can:

• Download and pay your Tigo bill online, link payment methods such as debit card, credit card, Nequi, or directly Bancolombia.

• Redeem gift vouchers or choose your favorite packages of minutes and SMS to buy for your line or other Tigo lines.

• Block your device in case of theft or loss.

• Enable automatic debit with your credit card to pay for your Tigo services.

• Check balance, usage details, or data, minutes, and SMS usage of your Tigo line. You can also check balances and top-ups of Tigo Te Presta, which include debt information and available loan limit.

• Activate International Roaming service.

• Activate or deactivate exclusive services or premium TV such as Prime Video, Amazon Music, Deezer, or HBO Max.

• Check the status of technical support for your mobile devices.

• Check your queries (PQR) or schedule an appointment at a Tigo Store.

• Find cell phones, accessories, and home devices through my Tigo Online Store

And much more.

In My Tigo App, we are available 24/7 for you.

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Information
  • Version5.17.0
  • UpdateJan 15, 2025
  • DeveloperTIGO
  • CategoryTools
  • Requires AndroidAndroid 7.0+
  • Downloads7M+
  • Package Namecom.juvomobileinc.tigoshop.co
  • Signatured99144c5e98e271e6d3be044f8b2b935
  • Available on
  • ReportFlag as inappropriate
Old Versions
User Reviews
3.2 10 Reviews
5
4
3
2
1
  • Josep Bennet
    Josep Bennet

    So, I tried using this app, but I gave up. The app installs, and then I receive a text message on my Togo phone number with a confirmation code. I type in the code, but I keep getting a message saying that Tigo doesn't recognize the code. But they sent it to me!

  • Chronox Vasseur
    Chronox Vasseur

    This application is so frustrating! It's slow, full of bugs, and looks just like the website.

  • Ricardo Millan
    Ricardo Millan

    So, they told me that Tigo Shop isn't available... Why? I have a Huawei Y530... Okay... It's fixed now. I had already downloaded the app and it was showing like that, but it's all good now. I love it, it's easier now to buy minutes and messages.

  • Julian David
    Julian David

    It's a good idea to display the expiration dates of the plan.

  • Josep Bennet
    Josep Bennet

    Putting aside the slowness and the fact that it's not a native application, but a web app. The logic of the application is truly appalling. For example, you have to activate or purchase the "no browsing without a plan" service and then you receive an alert saying that you can now enjoy your plan. It's so illogical that it's hard to put into words.

  • Marina Galasheva
    Marina Galasheva

    Please check the application, it's not working properly. Can you review it?

  • OH IO
    OH IO

    Hey, have you ever had your phone suddenly ask for an update out of nowhere? It's like, you're just casually using your phone and then boom, a notification pops up telling you to update the software. But when you check, everything is already up to date! It's pretty annoying, right? Like, why bother us with unnecessary updates? Just wish technology could be a bit smarter sometimes, you know?

  • Jonathan Hoyos
    Jonathan Hoyos

    On June 8th, 2023, the app was still not working. They haven't fixed it yet. They only released an update that made it stop working. It was working "fine" before the update. Why would they break something that was working somewhat well? Now, it doesn't allow access anymore.

  • Catalina Venecia
    Catalina Venecia

    The app doesn't show the latest package information and how long they last. You can't tell when a package you purchased will end.

  • Humberto J Magro
    Humberto J Magro

    Great selection of offers and options to browse through. The app is really clean and well-organized. I highly recommend it, 100% :)

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: Mi Tigo App
  • Package Name: com.juvomobileinc.tigoshop.co
  • Signature: d99144c5e98e271e6d3be044f8b2b935