Merrick Bank Mobile - Banking convenience & accessibility

The updated - and completely free - Merrick Bank goMobile app empowers you to do even more, directly from your smartphone. You can review your account balance, schedule and view payments, access account transaction details, set up notifications, and much more.

Additionally, with our most recent update, you can now track and monitor your FICO® Score with goScore® to help you stay on top of your credit and avoid surprises. You can also easily view your monthly billing statement. Obtain all the essential information required to manage your account, along with a refreshed interface, by downloading the latest mobile app.

The Merrick Bank goMobile app is tailored for your Android™ device and is accessible 24/7 for all Merrick Bank customers. Our app allows you to log into your account using your existing online Cardholder Center username and password.

To get started:

To begin using the mobile app, simply use your current online Cardholder Center login details.

Features include:

- Fingerprint ID

- Quick View

- Set and Schedule Payments

- View your FICO® Score with goScore®

- Alert Set-Up & Management

- Recent Transactions

- Payment History

- And many more

What Customers Are Saying

This credit card has one of the best services ever, they report your credit score on time. I love how the increases are on point. The website is amazing and easy to use. I highly recommend! 10/10 My husband has one as well! You can have an authorized user, which I have added my children.

Melody M.

Super nice gentleman helped me when I misplaced my card. Went over all my transactions to make sure everything was correct. He took his time and checked everything. We also put a hold on the account and he ordered me a new card to get mailed out. I highly recommend Merrick Bank to anyone and everyone. A great customer service support when needed.

Judy B.

I have had this card for a while now and have no complaints on this card. I like the application it uses. The App is easy to use and you can pay from the app too. I also like how you can view your credit score from the app. I highly recommend this card to anyone that needs a good credit card.

Charles O.

FAQ About Merrick Bank Credit Card

1. Where can I use my Merrick Bank credit card?

Your Merrick Bank credit card can be used anywhere credit cards are accepted.

2. What are your hours of operation?

Customer service representatives are available 24 hours a day, seven days a week. Our number is 1-800-204-5936, TTY/TDD: 1-800-253-4563.

3. What if I have had credit problems in the past?

Merrick Bank specializes in credit programs that assist people looking to build or rebuild their credit.

4. Can the Merrick Bank credit card help re-establish my credit?

We report activity on your account to all three major credit bureaus. Consistent reports of a positive payment history can help improve your credit rating.

5. When is my payment considered late?

Your payment is considered late if it is not received by the payment due date, which is the date your payment must be received by Merrick Bank in order to avoid late fees. If the minimum payment is not received by the due date, your account will be charged a late payment fee.

6. What is the payment address?

Visit the Contact Us page for a complete list of where and how you can make your payment.

7. How can I pay my bill?

We offer several convenient payment options: 

    Pay online via the Cardholder Center on your phone, tablet or desktop

    Use the goMobile app 

    Mail a check or money order (visit the Contact Us page for the payment address)

    Call to set up a phone payment through our automated system, or speak to a customer service agent (fees may apply)

8. What should I do if I believe there's a mistake on my statement?

If you believe there's an error on your statement, write to us at:

    Merrick Bank

    P.O. Box 9201

    Old Bethpage, NY

    11804-9001

In your letter, give us the following information:

    Your name and account number.

    The dollar amount of the suspected error.

    Description of what you believe is incorrect and why.

You must contact us:;

    Within 60 days after the error appeared on your statement

    At least 3 business days before an automated payment is scheduled, if you want the stop the payment covering the expense.

You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors. You may have to pay the amount in question.

Security:

We prioritize security. Your information is safeguarded through various security measures, including device recognition technology and encrypted mobile banking data, among others.

Android™ is a registered trademark of Google Inc.

Note: There is no fee from Merrick Bank for the goMobile App; however, message and data rates may apply. Please verify with your mobile carrier regarding any web browser/data usage rates applicable to your device.