Ishtari - E-commerce shopping platform
Experience effortless shopping with exclusive offers & fast delivery. Discover your favorite items in one convenient app!

- 6.4.4 Version
- 3.1 Score
- 467K+ Downloads
- Free License
- 3+ Content Rating
About Ishtari
Who are we
Ishtari is a Lebanese online retail company founded in 2011, and headquartered in Tripoli. It is locally recognized as one of the top websites in this field. We deliver the finest quality of home appliances, electronics, gadgets, toys as well as skin care, fashion and more. Our operations are performed in Tripoli, Lebanon and recently in Accra, Ghana.
The main goal is to satisfy customer's needs with reasonable prices. With 10 years of experience, our talented and dynamic team is now eager to build an exceptional strong relationship with our customers. The latter can enjoy shopping through our website or our application with flexible payment methods such as cash on delivery and credit/debit card. As for Ghana, the same payment methods will be applied (cash on delivery, credit/debit card) with one additional option, Momo mobile money.
Vision Statement
Our vision is to become a worldwide business and expand internationally. We are certain that long-term strategies are must to successufully stay on the market and develop the business further. Hence, we aim to constantly look for potential and trustworthy partners to grow this booming industry in Lebanon and other countries.
We tend to improve our customer's journey by providing an excellent shopping experience with a user-friendly website, great customer service, secure payment, and fast delivery.
Mission Statement
Our aim is to create value by exposing our products and services to more customers, and to rapidly respond to their rigid demand. We strongly believe that customers deserve enjoying products at the lowest price. We also believe that change is vital to adapt since e-commerce has been extensively developing at such high-speed rate. Thus, we implement new technologies such as Data Analytics, Artificial Intelligence (AI), as well as new attitudes and perceptions in order to stay agile and keep up with the market demand. We effortlessly seek our stakeholders' satisfaction in our business operations by using advanced technology and innovation.
Culture
Our main intention since day one is to build a family. An environment where trust, happiness, morality, enthusiasm, and respect are considered the foundation. We believe that a friendly, comfortable, pleasant and enjoyable ambiance are essential tools for business growth. Hence, for us, employees are our most valuable assets, and we prioritize their engagement by creating an employee-centric work culture. In fact, we believe that productivity increases by giving feedbacks to workers, providing training programs, and focusing on the experience which they will receive while working with us.
Our cutlure is not limited only by building a family with an outstanding ambiance. We are also, as mentioned in the mission statement, an agile and easy to adapt company. We do not fear to ditch the traditional business beliefs, and implement new strategies, new mindsets, and accept criticism in order to optimize the performance. We are open to ideas, encourage innovation, put people at the center, along with focusing on creating value.
Product Features
Ishtari, the leading e-commerce platform in Lebanon, provides you with convenience and high-quality products right at your fingertips through its specialized mobile application.
Streamlined Shopping Experience
Experience a smooth browsing and purchasing journey with our user-friendly interface, tailored specifically for mobile devices.
Be Notified of Exclusive Offers
Stay updated on deals effortlessly. Just favorite your desired items using the heart icon, and we’ll alert you to any price reductions or special offers.
Secure and Convenient Access
Save time with our secure login options that include facial or fingerprint recognition for easy access to your account.
Customer Support during working hours
Reach out to our dedicated support team at any time, as they are available during working hours to assist you with any questions or concerns.
Effortless Product Discovery
If you're uncertain about a product's specifics, make use of our scanning feature to take a picture, and we’ll help you locate the item.
Product Description
Explore, browse, and purchase from our vast array of products, including home appliances, electronics, health and beauty products, clothing, and more. With delivery options across Lebanon, enjoy quick shipping within 3-5 days. Whether you’re looking for gifts, checking reviews, or tracking orders, Ishtari’s mobile app guarantees an excellent shopping experience catered to your needs.
Permissions Notice
Be aware that the Ishtari app may need access to certain functions for optimal performance:
Camera: Allows the app to use your device’s camera for product scanning and image capture.
Location: Permits the app to access your location to uncover local deals and speed up address selection.
Storage: Provides permission to retain settings for quicker loading times and an improved user experience.
Wi-Fi: Used during setup for features like Dash Button or Dash Wand for streamlined shopping.
Download the Ishtari App on the Play Store today to enhance your online shopping experience.
FAQS
1- I'm not satisfied with the products I ordered, how can I reach Ishtari's Complaints Department?
If you receive a product that is defective or cracked, please inform our customer care departement via WhatsApp +961 71 836 197 or send an email to inquiry@ishtari.com wihtin 3 days of receiving your order. We will adress your inquiry promptly.
2- How many days do I have to return a product to ishtari?
All items sold by ishtari, under certain conditions can be returned within a period of 3 days from receiving the order
3- How to return a product?
Contact our dedicated complaint department via WhatsApp messaging at +961 71836197.We kindly request that you provide as much detail as possible.
This includes your order ID and phone number as well as any relevant photos that can provide visual evidence of the issue you are experiencing
4- Can’t Access WhatsApp, and your product is Defected!?
Contact us Via Mail at inquiry@ishtari.com “All we ask is” Send us your information (Phone number, Order ID) and Describe the problem you are facing to provide proper care!
5- What are the conditions of replacing an item?
We require the product be untacked, and packed in the original packaging! However we may ask you some questions like:
- Proof of purchase (order ID, can be found on the bill or in the sms text message)
- Reason of return (We might ask for a specific reason!)
Also note that you need to contact us within 3 days from the delivery date!
6- I ordered online but I don't know where my order is! What should I do?
When you place an order, you receive an sms with the order number, you can track it by contacting our tracking Department +961 70299312 Via WhatsApp Only (messages only).and send them your order number.
7- Are my products under warranty?
Not all items available on ishtari.com are covered by warranty. However, we ensure to deliver your packages in good shape, If any Defect occurred, Kindly contact us within 3 days from receiving the package!
8- What are the items that cannot be returned?
You don’t have the right to return, replace or exchange products in respect of:
- Products that have been used or damaged by you or are not in the same condition as received
- Items that are not in the original conditions and packaging.
- Any consumable products, Which have been used or installed.
- Products with tampered or missing serial numbers.
- Items that were sealed and required their hygienic level to be intact from the manufacturer!
- Products that fall under specific categories, including food, beverages, household goods, swimwear, hosiery, underwear, socks, footwear, books, health, hygiene related and personal care products.
- Damaged items due to misuse or showing signs of wear and tear, even if they are still under warranty period.
- Items that have been assembled, used, altered, or installed unless defected.
9- I received something I didn't order. What now?
In this case, contact us on the complaints number 71836197 via WhatsApp messages and we will resend you the item you originally ordered without paying any extra charges (delivery).
10- Do I have to pay shipping charges again when I return a product?
In case the mistake is from our side (Defected item, broken item or order errors) you don’t pay shipping charges. If it’s a customer request; then you have to pay delivery fees. Please notice that the delivery fees could vary due to the current crisis.
11- What should I do if I want to change a defected product and it’s out of stock?
In this case, you have several options:
a- You can replace it with any item on the website and pay the difference (if exists).
b- You can have the amount of the item credited to your account.
- Version6.4.4
- UpdateJun 04, 2025
- Developerishtari.com
- CategoryShopping
- Requires AndroidAndroid 5.0+
- Downloads467K+
- Package Namecom.smartdevision.app.ishtari
- Signature33834d9bdf26b3df9359e76cb8ce6623
- Available on
- ReportFlag as inappropriate
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NameSizeDownload
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38.59 MB
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34.62 MB
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33.77 MB
Intuitive and easy-to-navigate user interface
Extensive and diverse product catalog
Fast delivery within three days
Great customer support
Competitive prices and frequent sales
Seamless checkout process
Convenient for online shopping
Inaccurate product descriptions
Poor customer service experiences
Slow app performance with many listings
Frequent issues with electronic appliances
Problems during order exchanges or returns
Untrustworthy delivery dates
App stability issues, including sign-out problems
Missing or damaged items upon delivery