i-ONE Bank - Diverse banking services & security

Introduction

Welcome to the i-ONE Bank (mini) app, a comprehensive financial service solution that surpasses the previous “IBK ONE Easy Banking” with an expanded array of offerings. It provides various services including standard banking operations, large print banking for enhanced accessibility, a Counseling Center for support, a Security Center for safeguarding your finances, and a Quick Inquiry service for swift information access.

When it comes to information use, the app can be downloaded via 3G/LTE or Wi-Fi, though Wi-Fi access may be restricted in some secure areas. Rest assured, IBK Industrial Bank of Korea will never solicit your personal or card details. In case of transaction interruptions, clearing app cookies is advised. Also, for security, the app won't work on compromised devices, and issues on unsupported models can be addressed through customer support.

※ Main service

This service offers a wider range of options compared to the previous "IBK ONE Easy Banking."

1 Banking service

2 Large print banking

3 Counseling Center

4 Security Center

5 Quick inquiry service

※ Information Use

1.You can download it using 3G/LTE or Wi-Fi from mobile providers. However, in locations where certain ports are restricted for security reasons, access might not be possible through Wi-Fi.

2.IBK Industrial Bank of Korea will never request your personal details or confidential card numbers at any time.

3.If an unexpected termination happens during a transaction, please proceed by clearing app cookies before attempting again.

4.The service cannot function on devices that have been compromised, such as those that have undergone jailbreaking or rooting, to ensure safe financial interactions. Please install and utilize the i-ONE Bank Mini app after fully resetting the device via the manufacturer's service center, among other options.

5.For issues arising on unsupported devices or specific models, please reach out to the customer support for detailed assistance.

[App permission information guide]

① Essential access rights

- Phone: This is used to gather device information for mobile authentication and to link services based on device data.

② Optional access rights

- Storage space: Required for storing and retrieving certificates.

- Address Book: Necessary for importing contacts for mobile transfers and when sending SMS after a transfer.

- Camera: Needed for reading QR codes when copying certificates.

- Microphone: Essential for consulting purposes.

Permission Explanation and Setup Guide

※ The i-ONE Bank (mini) app requests minimal permissions for optimal user experience.

※ You may still use the service without consenting to optional permissions, but some features might be limited.

※ To adjust access permissions: Go to mobile settings > Application management > i-ONE Bank (mini) > Permissions

※ App permissions are categorized into essential and optional for devices running Android OS 6.0 or higher. If you are on a version below 6.0, selective permission granting isn’t available, so it's advisable to check if an upgrade to the OS is feasible. Furthermore, even after upgrading, existing permissions maintain their status; hence, you need to delete and reinstall the app to reset and configure permissions properly.