HungryPanda - Asian food delivery

Feeling overwhelmed with your busy schedule? Looking for genuine Asian dishes? Want to savor delightful meals and exceptional service at a competitive price? HungryPanda ought to be your top choice!

HungryPanda is the leading online service for Asian food delivery!

We feature numerous local Asian eateries across Australia and New Zealand, offering an extensive selection of Asian delicacies, particularly Chinese fare.

With recommendations from editors and genuine customer feedback, finding the ideal meal has never been easier! Say goodbye to any hassle!

With just one tap, you can have your preferred meals delivered right to your home instantly or opt for convenient pickup without standing in long queues! Relishing a fulfilling dining experience has never been so simple and swift!

For those new to our service, there's an opportunity to receive up to $8 off your initial order, special discount coupons for delivery fees to enjoy free daily delivery, and up to 30% off for pickup orders! (T&Cs Apply)

【Key Features】

· Access daily special coupons on the main page effortlessly

· Choose between delivery or pickup for your meals

· Enjoy exclusive discounts for VIP members and bonus top-ups

· Search by restaurant name, cuisine type, dish, distance, rating, discounts, or popularity

· Receive real-time updates on delivery estimates, order status, and courier tracking within the app

· Browse customer ratings and reviews complete with authentic restaurant images

· Quickly reorder from your favorite eateries and previously enjoyed meals

· Take advantage of same-day delivery for online grocery shopping

· Convenient payment options including debit/credit cards, Apple Pay, PayPal, Alipay, WeChat Pay, and UnionPay

· Place orders for immediate meals or schedule them for later

· Available customer support 24/7

· Opt for contact-free delivery

【Variety of Cuisines】

Enjoy selections such as Milk Tea, Roast Duck, Hot Pots (Malatang), Dumplings, Dandan Noodles, traditional street food, Boiled Fish, as well as Sichuanese, Cantonese, Northeast Chinese, Home Cooking, Fried Chicken, BBQ, Desserts, Cakes, Japanese, Korean, Southeast Asian dishes, and more.

【About HungryPanda】

With over 50,000 restaurants spanning 10 countries and more than 90 cities, HungryPanda serves as the largest global platform for the Chinese and Asian culinary community abroad.

Offering the most expansive selection of authentic Asian cuisine, HungryPanda is the go-to source for enthusiasts of Asian cooking. From delivery and takeaway to dine-in discounts and fresh, hard-to-find ingredients from Asian supermarkets, we ensure that you can enjoy top-quality local Eastern flavors no matter where you reside.

【Panda Fresh】- HungryPanda Ecosystem

A leading fresh food app catering to overseas Chinese, featuring speedy delivery of not only fresh produce but also meats, poultry, eggs, milk, rice, flour, and oils. Additionally, we provide a range of trending snacks like Liziqi Snail Noodles, Meixin Mooncakes, Liulihai Spicy Shrimp Tails, Wang Xiaohao Braised Pig Feet, Wang Baofeng Cereals, and Self-Heating Instant Noodles.

FAQ

Order and payment

What payment methods are supported by HungryPanda currently?

Alipay, WeChat, Online Payment (Debit card / Credit card) are available.

In the process of online payment, the order shows that the payment is not successful, however, the payment is deducted. What should I do?

Please do not be worried, update the page to check. This problem may occur, because the data from bank or Alipay could not be immediately transferred to HungryPanda. If “Not Payment” is still displayed after half an hour, please open the APP, copy the order number on the order page, send it to the customer service, and the customer service will help you.

Why would I be prompted that "this is an abnormal account and this order cannot be placed an order"?

Including (but not limited to) the following actions, your account will automatically be banned (customer service could not have the right to unblock) i）Have had a false transaction (made up an order that did not exist in real trading) ii）Have malicious orders

How to withdraw and recharge the balance in HungryPanda account?

Relating to the balance withdrawal and recharge, you could directly contact with the customer service to help you deal with it. Payment by balance in HungryPanda account is not available at present. This payment method will be available later, so stay tuned.

How long does it take for the balance withdrawal?

The balance is estimated to be returned into your payment account within 1-7 business days. Due to possible delays in bank processing, please refer to the actual billing statement.

Coupons

What kinds of coupons are currently available on the platform?

i）“New User Coupon”: Open the App, click the “New User Coupon” on the homepage, enter the mobile phone number and verification code, the “New User Coupon” will be directly put into your account and could check in “My Red Envelope”.Only one coupon is used for each order, and the coupon is not changed.

ii）Invite a friend to become a new user of HungryPanda and your invited friend will receive the coupon you sent. If your invited friend competed the online payment order with a paid amount more than 5 GBP within 7 days without refund, regardless of whether your use that coupon, you can get the “Bonus Coupon“. The “Bonus Coupon“ will be placed in your account within 48 hours after the successful online order payment by your invited friend. You can view it in the HungryPanda App - My - My Red Envelope. Please be noted that the friend you invite must be a new user of HungryPanda. The same mobile phone number, the same device, and the same payment account are considred as the same user.

iii）“Lucky Coupon”: Enter the mobile phone number and verification code, you can receive coupons of different amounts, and check them in “My Red Envelope”

What are the conditions for new users to use this “New User Coupon”?

The user places order in HungryPanda App at the first time could use this “New User Coupon”. It should be noted that this coupon could only be used once with the same device, the same mobile number or the same account of this new user.

Which merchants could provide coupons? What kinds of coupons these merchants could provide?

Merchants participating in the promotion will have a promotional sign on their listing page and specific coupons could be viewed on detailed page of relative promotional activities or relative merchants.

I have reached the amount required by relative coupons and why not for allowing me to use this coupon?

The coupons are calculated based on the total amount of the food in the relative orders, which would not include the fee for delivery and package.

If the online payment orders are automatically canceled due to unpaid payment, will these orders still be considered to have been used for coupons?

No. If it is an unpaid online payment order, you could cancel this order first (Or the system will automatically cancel this order for you after 15 minutes). Then this order will be considered as an invalid order and then you could place another orders with the same coupon.

What does it mean to pay for overtime?

The merchants promise that if the orders are delivered beyond the promised time (calculated from the time the users place the orders), the orders will be charged at a discounted price. Due to inclement weather, excessive time for preparing certain foods, or other factors, merchants may choose to extend their commitment time or not commit. The overtime payment is not applicable to the orders for reservation.

Questions relating to City and its membership

What are the privileges of members?

i） Exclusive takeaway delivery fee exemption privilege After purchasing a member, you can enjoy the privilege of reducing the delivery fee if you order a certain amount of money.

ii）merchant red envelope privilege After purchasing a member, you will immediately have a certain number of merchant red envelopes in the current city (the default is 3). The red envelope will be used within 31 days from the date of purchase of the member. Theunused red envelope will expire automatically. Please pay attention to the validity period of the red envelope;

iii） Set orders to win red envelopes From the first order after you purchase the member, the first order, the 6th order, the sign-in can receive the merchant red envelope, the 10th order sign-in to receive the cash red envelope, the order accumulation is valid for the current month, and the monthly rotation; The redemption of the order red envelope shall be valid for at least 10 days after receipt, and the cash red envelope shall be valid within one month after receipt;

Are there any restrictions on member purchase?

Within 31 days, you (same account, mobile number, device number) can only purchase members at most once in one country.

How to buy a member?

At present, members are only open to purchase for users in some pilot cities. Users who are eligible to purchase can see the member's purchase entrance. If they do not see the entrance or are unable to participate, it may be that your city has not yet opened the membership service.

How do members unsubscribe?

After the member expires, if you do not renew the fee, the user will be unsubscribed automatically. The member cannot be unsubscribed during the validity period, and the paid fees will not be refunded.

Is there a restriction on the use of member red envelopes?

i） Most members have no threshold for the red envelope, but each order must be paid at least 0.01 yuan. If the deductible is less than the amount of the red envelope, it will be charged 0.01 yuan.

ii） Each red envelope can only be used once, and cannot be superimposed or split.

iii） The red envelope must be used within the validity period. The expired red envelope will be invalid immediately. Please pay attention to the validity period of the red envelope.