When the app works, it occasionally tells you how much longer the load will take. It also has notifications, but enabling them means dealing with a flood of their updates. The machines? A mess. They seem to get dirtier by the day, and nobody bothers to clean them. Still, there's no choice. This is the only way to access this basic necessity. They prioritize profits over service, doing just enough to keep things running.

This app is fantastic! It works perfectly every time and is super user-friendly. Just scan the barcode on the washing machine or dryer you want to use, and you're all set! One time, the washing machine I picked suddenly stopped mid-cycle. I sent a message through the app, and they refunded me right away!

The app keeps disconnecting and can’t refresh properly. Timers hardly ever show the right time. It often mistakenly shows other people's laundry as mine. Washers refuse to start because the app thinks there’s still a load running, even when there isn’t. The notifications just keep coming, urging me to use the app, but there's no way to turn them off or separate them from actual "laundry finished" alerts. And the funny part? Those important notifications rarely arrive on time! 🫠

Laundry made easy! Just scan the machine to start. Super user-friendly and no hassles at all. Plus, you get a free load of laundry worth $5 in your app wallet when you sign up. Finding my room was a breeze too, even with a slight address mix-up. Everything worked perfectly!

Time to rally together for a class action suit! I've faced so many problems with these machines, it’s unbelievable. Systems fail, machines break down, and who could forget the hot water situation? The dryer hardly heats up! I’ve reported every issue but no one ever replies. And not once have I gotten a credit back for the money taken from my account. Sure, it might be just $2, but it’s about principle. If I paid for a service and didn’t receive it, I expect some acknowledgment. They sent a technician to fix things, so clearly, something was wrong!

Frustration pouring out over laundry payments. Just wanted to add an even $4, but can't do it. This feels like a scam. The old card system worked perfectly fine. Now, forced to deal with hidden increments instead of being able to choose exact amounts. This custom box option seems pointless if it doesn’t let you use it properly. Utterly annoying and diminishes any value in what should be a simple process. It feels greedy and shameful from the company.

This app is a mess. It has bugs all over and the whole system feels broken. Picture this: you start your laundry while your phone switches Wi-Fi networks. Suddenly, the app just takes your money, but the machine doesn’t get any notification. You decide to try again, and guess what? It tells you the machine is busy. It’s clear that this digital setup seems to be making a lot of money for CSC, but it certainly isn’t working for the users.

This app is a disaster. It’s frustrating when the machines fail to recognize the start button pressed from the phone. Sticking to the old school loading card makes so much sense. People need both options, a card and digital pay. When the digital payment fails, it leaves everyone unable to use the machines. Then nobody makes any money.

Feels frustrating when you just want to reload and it gets declined every time. You tried different cards but nothing worked. Even a new account allowed one reload but then same problem popped up. Who wants multiple accounts for one app? Definitely need them to sort this out. You reached out via email, nothing came from that. It’s good you found the chat feature buried in the terms. Planning to reach out there when they open at 8am CST sounds like a solid move. Fingers crossed they help you out!

This app makes laundry day a breeze. No more fumbling for coins or struggling with cards. Just tap your phone with Google Pay to add money to your account. You can see which machines are busy and how much time is left on each one. It tracks your laundry's progress and sends notifications when it's done. If something goes wrong, you can easily reach out to the company right through the app.