Consumer Reports - Shopping advice & product reviews

The app is frustrating. I searched for "hearing aids" and got nothing. I thought it was a fluke, so I tried the Consumer Reports website. Tons of results popped up there. What’s going on with the app? It should work for basic searches like this! It's disappointing.

The app really needs a lot of work. The website shines with impressive features and information. The app feels lacking in comparison. It would be great to see both fully integrated in the future.

Consumer Reports has been my go-to for advice for years. Their guidance always feels spot on. I really like using both the website and app regularly. One little thing bothers me though. In the auto specs, "Lenght" shows up instead of "Length." It drives me crazy every time I spot it. Would someone please correct that? Thank you!

Frustration took over. Logging in seemed impossible. The app insisted my password was wrong, even after a reset. I tried to get help, but copying the 1-800 number was off-limits. When I finally did call, it led to a general corporate line, not customer support. Enough was enough. I decided to cancel my membership.

I had issues with the app, so I uninstalled it and then reinstalled it again. Now it's working perfectly.

I’ve been using them for ages. We always look for items listed in their product testing. Sometimes they don’t post everything. That makes it tricky to find the info we need elsewhere. They really should test more products. I get that they don’t rely on ads for cash and buying products gets expensive. It could work if they asked for samples instead. That might help with costs.

The app and site search experience frustrates users. Typing "refrigerator" doesn't show the ratings category. You need to type "refrigerators." Once, the website had everything from the magazine in one location. Now, much content has vanished. Users find bland buying guides and an app with minimal information. Other sites, like NYT's The Wirecutter, set a higher standard for what CR could achieve. It’s time to take notes from them. Also, allowing Amazon links to open in the Amazon app would improve usability.

The app blocks direct copying of model numbers. Users end up writing down long strings of numbers and letters for kitchen appliances. Some folks might need a sharp memory to hunt for prices and availability online. It feels like a surprising oversight. This situation creates a real hassle.

Absolutely fantastic! We adore the app and everything related to the CR products.

You have a paid account. It works perfectly in a browser, but the app gives you trouble. It claims your password is incorrect when you try to log in. Frustrating situation for sure.