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CARSOME - Buy & Sell Cars

Discover a seamless way to buy, sell, or trade-in your car with trusted inspections & transparent pricing at your fingertips.

CARSOME
  • 1.4.6 Version
  • 2.0 Score
  • 513K+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (78.82 MB)
Old Versions
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CONS

Discrepancy between online estimates and actual offers

Frequent unsolicited calls after app installation

Inaccurate inspection reports leading to additional costs

Difficulties in cancelling accounts or bookings

Poor customer service response times

Technical issues with the app (search functionality, crashes)

Low prices offered during bidding that do not reflect market value

Unprofessional handling of sales and documentation delays

Confusing user interface, especially for non-native speakers

CARSOME stands as the leading platform for buying, selling, and trading cars throughout Southeast Asia.

As the largest integrated car shopping platform in the region, CARSOME has operations across Malaysia, Indonesia, Thailand, Singapore, and the Philippines. Our goal is to revolutionize the used car market by providing a more seamless experience for both buyers and sellers.

CARSOME delivers extensive solutions for purchasing and selling vehicles, catering to consumers as well as used car dealers. This includes services from car inspections to ownership changes and financing options. With an emphasis on trust, accessibility, and effectiveness, we ensure a dependable and efficient service.

Sell or Trade-in Your Car

• Enter your vehicle details to receive an online price estimate.

• Schedule an inspection online and visit our center to obtain an accurate price quote from over 8,000 used car dealers.

• If you agree with the quoted price, you can sell your car; alternatively, you may participate in live bidding for a chance to receive an offer that could exceed market value by up to 20% on your used car.

• Receive a discount of up to RM1,500 when you trade in with us.

Purchase a Car

• Explore our extensive inventory of high-quality used cars available online.

• Review detailed information about each car, including features and specifications, alongside interior and exterior images.

• Access a comprehensive inspection report outlining the car's condition.

• Arrange a complimentary test drive to experience the car firsthand.

• Calculate your monthly payments using our car loan calculator.

• Acquire your ideal vehicle with flexible financing options.

• We can deliver your car directly to your home, or you have the option to pick it up at one of our centers.

Four key assurances.

Every CARSOME Certified vehicle undergoes refurbishment to meet exceptional quality standards at our advanced refurbishment facility.

✅ 175-Point Inspection

Thorough 175-point inspection confirming no significant accidents, frame damage, or flood issues.

✅ Fixed Price, No Hidden Fees

No unexpected costs or negotiations with our pricing; enjoy complete transparency for your peace of mind.

✅ 1-Year Warranty

Your initial year will be covered with an extended warranty on the vehicle.

✅ 5-Day Money-back Guarantee

We have confidence in our cars, yet if you reconsider, you can receive a full refund within five days.

Car Maintenance Services

Ensure your vehicle runs smoothly by scheduling quality service today.

Certified Mechanics: Whether it's advice, repairs, or maintenance, your vehicle is in expert hands.

Quality Spare Parts: We utilize premium parts chosen by our certified mechanics.

Transparent Billing: Rest assured with honest and upfront pricing.

Service Scope: Covers minor fixes to major repairs, including component maintenance appointments. Services include regular car servicing, battery replacements, air conditioning checks, detailing, wheel balancing and alignment, brake services, inspections and diagnostics, washing, and polishing.

Service Area: Car service is restricted to the Klang Valley area only.

How to sell

1.Book an Appointment

It only takes 2 minutes to book an inspection slot.

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2. 175-point Inspection Check

Our professionals will inspect your car in just 30 minutes!

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3.Sell Your Car

Accept our offer on the spot, or opt for bidding with CARSOME's network of dealers!

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4.Get paid securely without delay

Plus, leave all the paperwork to us for a hassle-free experience.

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How to trade in

1.Submit Trade-In Interest

Submit your car details and book an inspection to get your car valuation.

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2.Browse Cars Online

Browse our range of CARSOME Certified cars online and choose the car you want.

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3.Test Drive & Submit Paperwork

Book a free test drive, prepare the documents and we’ll handle the rest.

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4.Pick Up Your New Car

Choose to pick up at our Experience Centres or have your new ride delivered to you.

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FAQS

How can I make a test drive appointment for the CARSOME car I chose?

Simply find your preferred car(s) on our website, click on 'Book A Test Drive' and select your date and time. Our system will show 'Booking Successful!' once your booking is confirmed.

When and where can I test drive a car?

You may choose your preferred time from four (4) available slots:

9am - 11am

11am - 1pm

1pm - 3pm

3pm - 5pm

The details of the location will be listed on the appointment booking page.

Can I cancel my test drive appointment?

Yes, you can do it via "My Account-My Test Drive" on our website, or reach out to us at 1-800-82-3388 / info@carsome.my. You may book another test drive appointment once the cancellation is confirmed.

What happens when I order a car?

You need to place a deposit, which is a fixed RM500 order fee, either by online transfer or credit card. Once the order is confirmed, the car will be under a "Pending Purchase" status and will not receive further test drives or orders from other customers. There will be a handling fee added to the total payment. Our Handling fee will cover Roadtax, Puspakom inspection and Ownership Transfers. The fee will range from RM400 - RM800 (including SST), depending on your engine transmission capacity.

Is the price of the cars sold on CARSOME's website negotiable?

At CARSOME we offer you a hassle-free experience. The price you see is the price that you will pay for the car, with a handling fee added to the total payment. Our Handling fee will cover Roadtax, Puspakom inspection and Ownership Transfers.

Can I buy a car without providing a payslip?

For self-employed individuals, the required documents include a BE/B form and a 6-month bank statement.

For individuals who work on a commission or incentive basis, the necessary documentation are 6 months' worth of commission or incentive slips.

How is the monthly installment calculated?

The monthly installment is an estimation calculated based on a 9-year tenure and 3.5% interest rate per annum. Your actual loan tenure and interest rate are subject to the terms and conditions from your respective financial institution.

What does the "New Car" tag in some of the car listings mean?

To provide a larger and wider selection of cars to you, we have partnered with reputable automotive companies to make brand-new cars available on our platform as well. Now, you can enjoy a seamless car-buying experience from handling all the paperwork to delivery of the car right to your doorstep. CARSOME will be the main liaison between you and the m

Why is CARSOME Certified Lab important?

Quality is at the core of everything we do at CARSOME. We place high importance on our CARSOME Certified Refurbishment Process, owning every step from start to finish to ensure we deliver a level of quality that only exists in CARSOME. Our CARSOME Certified Lab is here to set the new standard within the pre-owned car industry to give customers peace of mind when purchasing a car from us.

What does the refurbishment process include at the CARSOME Certified Lab?

CARSOME Certified Lab delivers safety beyond standard, complete comfort and refurbished aesthetics by ensuring that every car passes a stringent 175-point inspection before going through mechanical & general repairs, body paint, polishing, detailing and final checks for quality control.

anufacturer, so that you can sit back, relax and enjoy your new purchase.

My payment was successful but I did not get the order confirmation. Can I get a refund?

In the event that your payment is successful but the car you wanted is already ordered, we will initiate a refund process for you. You will receive an SMS notification when the refund is credited to your selected bank.

Please note that your refund will be processed within 14 working days* from the date of complete documents submission and is subject to the standard operating procedures of your selected bank.

When will the car be ready for viewing and/or test drive?

Coming soon cars on the website will be ready within 14 days. In the event of a delay, we will inform you beforehand via call or email.

Can I view pictures of the car?

The pictures of the car are not available yet because the car is undergoing a reconditioning process. Pictures will be available after the CARSOME Certified refurbishment process is completed, which is within approximately 14 days.

When will the inspection report of this car becomes available for viewing?

The inspection report is not available as the car is still undergoing the inspection and refurbishment process. Rest assured that all CARSOME Certified cars listed are quality cars backed by 175-point inspection, delivering safety beyond standard, comfort, and aesthetics, on top of being free from major accidents and free from flood damage.

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Information
  • Version1.4.6
  • UpdateJun 06, 2025
  • DeveloperCARSOME
  • CategoryAuto & Vehicles
  • Requires AndroidAndroid 8.1+
  • Downloads513K+
  • Package Namecom.carsome.customer
  • Signaturee351ee4a57ea509b371315daa00797df
  • Available on
  • ReportFlag as inappropriate
Old Versions
User Reviews
2.0 7 Reviews
5
4
3
2
1
  • Nadeem John
    Nadeem John

    I tried several times to get my OTP code through the app. The person in charge told me to change my mobile number. I couldn't believe it. I never received the OTP in the first place. Now they want me to get a new SIM card? This is so frustrating. Customer service and the apps really need improvement.

  • Amirul Ashraf
    Amirul Ashraf

    Hey Malaysians! Exciting news for anyone looking to buy a car, especially if it's your first time. This app is fantastic. I’m about to grab my first car using it. I wish they had something similar for motorcycles too. Big thanks to everyone who worked hard to create this app!

  • Sonex Versace
    Sonex Versace

    This service stands out! The seller is trustworthy and reliable. After discovering a defect with my purchase, the staff took swift action to resolve it. Huge thanks to Kak Norzie at PJ Automall for her fantastic support. Definitely earning a solid 5 STARS! 💥

  • Kianoush Keshani
    Kianoush Keshani

    The keyboard just wouldn't show up when searching. Tried it on three different phones, and the result stayed the same. Frustrating!

  • Pig's Garden
    Pig's Garden

    I decided to sell my car and thought I would get a decent price. I checked online for estimates, and the difference was shocking. The numbers I found were miles apart from the offers I received. Even the lowest estimate, which considered cars with accidents, came in higher than what they gave me for my well-maintained vehicle. Estimates ranged from 17k to 23k, yet the actual offer was only 13k. It felt completely absurd. The online values looked too good to be true. Now, I'm heading to a bidding event but don't have high hopes. There’s definitely a quality issue to address here.

  • Keledek
    Keledek

    Check out the Car24 mobile application. It seems user-friendly and easy to navigate. On the other hand, Carsome poses challenges for foreigners in Thailand. The lack of an English version makes it tough for non-Thais to use effectively. Exploring Car24 might be a better option for those seeking convenience and accessibility.

  • kamil abdul razak
    kamil abdul razak

    Watch out for the car report. The inspection is really poor. The quality control team does a terrible job.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: CARSOME
  • Package Name: com.carsome.customer
  • Signature: e351ee4a57ea509b371315daa00797df