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Better UK - Fitness booking & management

Unleash your potential with easy class booking, facility finding, & sports activity management for an active lifestyle.

Better UK
  • 5.106 Version
  • 2.9 Score
  • 541K+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (43.19 MB)
Old Versions
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CONS

Chaotic and confusing booking system

Lack of intuitive navigation and user interface issues

Frequent login problems and password reset difficulties

Does not save personal or payment details, requiring re-entry every time

Failure to accurately display available booking slots

Poor customer service with unresponsive support

Bugs affecting functionality, including app crashes and unrecognized barcodes

Requires excessive permissions and location tracking without reason

Inconsistent booking options between web and app versions

Engage in physical activities and enhance your experience with the Better UK app. Whether you want to reserve fitness classes or locate nearby facilities and pool hours, take full advantage of what the UK's largest charitable social enterprise provides. Get the Better UK app now.

Enjoy these features:

- Schedule and manage fitness classes while sharing on social media

- Reserve courts for sports like squash and badminton

- Purchase tickets for various activities

- Locate facilities or swimming pools and save them as favorites

- Check the opening hours for facilities and activities

- Stay updated with facility news

- Access your membership by scanning your card

- View your profile and upload a personal photo

Get active and make the most of your time. Download the Better UK app today.

Better is a registered trademark and business name of GLL (Greenwich Leisure Limited), a charitable social enterprise.

Who We Are

Established in 1993, GLL is the largest UK-based charitable social enterprise delivering leisure, health and community services. Under the consumer facing brand Better, we operate 240 public Sports and Leisure facilities, 120 libraries, 10 children’s centres and 5 adventure playgrounds in partnership with 50 local councils, public agencies and sporting organisations. Better leisure facilities enjoy over 57 million visitors a year and have more than 700,000 members.

What We Do

GLL’s position as sport and leisure’s leading, charitable social enterprise is built upon a solid foundation of services we provide to partners, key stakeholders and customers.

GLL helps build active and sustainable communities through our partnerships. We work to a social agenda and are committed to providing accessible community facilities for all. We believe in offering value for money.

Our services are wide-ranging and offer current and potential partners a range of solutions and options for enhanced service-delivery, increased value for money and tangible added value.

Better UK

We’ve been operating leisure centres since 1993 and it’s probably what we’re best-known for. Our key services are leisure, libraries and archives, children's centres, arts and events, health, education and sports development.

Our History

GLL has come a long way since we started 31 years ago with one centre in Woolwich. We are now a national organisation with centres from Carlisle to Cornwall plus a presence in Belfast and Cardiff.

The growth journey has allowed us to become one of the most diverse, inclusive and accessible leisure providers.

GLL’s £345m turnover is part of the UK’s £23bn social economy and is challenging private sector providers in the leisure market – showing that a charity can compete successfully at scale.

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Better UK

OUR VALUES

See how GLL grew from a small trust to the UK's largest leisure and cultural trust. Through our Better brand, we provide leisure, library and cultural services to millions. We prioritise sustainability, partnerships and community health, working to reduce health inequalities for everyone.

Better UK

Social Enterprise

Discover GLL, a staff-owned charitable social enterprise dedicated to improving community wellbeing. We offer affordable leisure, fitness and cultural activities, operating over 240 leisure centres, 120 libraries and 15 children's centres.

GLL and Coram Celebrate Big Adoption Day

Today (21 January) to mark Big Adoption Day 2026, charitable social enterprise and leisure operator GLL and the UK’s first children’s charity Coram have announced a new partnership, offering 500 free three-month memberships to ‘Better’ leisure centres for adoptive families in London and across the country.

The partnership launched at an event this morning at Sobell Leisure Centre in Islington, where adoptive families enjoyed the centre’s new active play zone including treehouse playrooms, climbing and a sensory room.

As part of the initiative, GLL is offering adoptive families free access to its 250 Better leisure centres across the UK for three months, enabling them to visit every gym, swimming pool and attend any fitness class without any extra cost or time restrictions. The offer also includes access to over 30 soft plays and trampoline parks, and access to the Better UK app.

The free memberships are open to adoptive families across England and Wales, who adopted through Coram or another voluntary adoption agency within the Consortium of Voluntary Adoption Agencies (CVAA).

A report by Coram and Stormbreak published last year by the Local Government Association* warned that care-experienced children and young people are a ‘hidden group’ whose needs and experiences are often overlooked in physical activity policy and provision. It highlighted the importance of prioritising movement in the lives of young people with care experience to support physical and mental wellbeing and called for care-experienced children and young people to have better access to physical activity.

Today for Big Adoption Day, an annual campaign led by the CVAA and Coram, adoption agencies across the UK are hosting in-person and online events in their local areas, and celebrating the real-life stories of families who have adopted, to encourage anyone interested in exploring adoption to find out more.

There are currently 3,000 children waiting to be adopted across England, of which half have been waiting more than 18 months since entering care (1,500)**. There is an urgent need for more prospective adoptive parents to come forward to provide permanent, loving homes for these children.

Dame Carol Homden, CEO of Coram, said: “We are delighted to collaborate with GLL this Big Adoption Day and to highlight this wonderful offer for adoptive families across the country. We know this will make a huge difference for families, enabling them to enjoy activities together and helping to boost their physical and mental wellbeing.”

Joseph Rham, Customer and Communities Director at GLL added: “We are delighted to be supporting Coram and the work it does raising awareness and facilitating adoptions across the UK. We know the huge mental and physical benefits that access to sports, fitness and wellbeing activities can have on all sections of society. When we became aware of the research undertaken by Coram showing that care-experienced children often miss out, we wanted to help, both by promoting Big Adoption Day and providing free access to our leisure facilities to adoptive families.”

The charity’s research underlines the huge benefits that physical activity has on care experienced children and as the UK’s largest public leisure operator and a charitable social enterprise it is important to us that we help improve access to sports and leisure facilities.

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Information
  • Version5.106
  • UpdateJan 30, 2026
  • DeveloperInnovatise GmbH
  • CategoryHealth & Fitness
  • Requires AndroidAndroid 7.1+
  • Downloads541K+
  • Package Namecom.innovatise.bettergll
  • Signature74d2a5fe837d1216661352c8796a2be1
  • Available on
  • ReportFlag as inappropriate
Old Versions
User Reviews
2.9 6 Reviews
5
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  • Benjamin Sproule
    Benjamin Sproule

    A frustrating experience with an app that feels like a nightmare. Trying to find UK sites turned into a puzzle because everything's jumbled. Booking available slots? A lost cause. The app suggests calling for help, but the recorded message says they aren't answering calls. Better UK has a catchy name, but their service deserves a nomination for the 2020 award for worst app and customer support. Maybe they should consider rebranding to Worst UK. Regardless, we're heading to the river for a swim to shake off the annoyance.

  • Lazarus
    Lazarus

    I needed to cancel a booking, so I downloaded the app. They were too busy to answer calls. After registering, I couldn’t find my booking. I used the same email for both, yet nothing showed up. The search function for selecting a center didn’t work either. The list was jumbled, not in alphabetical order, making it frustrating to scroll through everything just to find my center. As someone who designs user experiences for apps, I can confidently say this app needs a complete makeover. It's a real mess.

  • Mark Campbell
    Mark Campbell

    The app shines! It makes booking sessions a breeze. Everything is clear and easy to follow.

  • Lazarus
    Lazarus

    This app was a complete disaster. Using it felt incredibly painful, like someone was plucking my nasal hair one by one while kicking my shins and poking my eyes. It needs a total overhaul. The online experience was awful. Some pop-ups barely made sense. There was no option to edit or cancel reservations, not even a way to pay for them. Stay away from this app if you want to enjoy life and find happiness.

  • Lauren McLeod
    Lauren McLeod

    The experience felt pretty clunky at first. After navigating through the entire menu a few times, I started figuring things out. Even 24 hours after setting everything up, I couldn’t book a spot at the driving range. Today, though, I finally saw available spaces. I discovered the barcode under the Member card section, which is what I need for entry to the range. It could have been smoother. There’s a phone number and a help page, but that doesn't help when it’s after hours. Now I’m curious to see how things go on the day I've booked.

  • Steve Carter (Old)
    Steve Carter (Old)

    The app keeps bank card details secure. Each booking requires fresh entry of card information. When cancelling a booking, no confirmation is given. I clicked to explore options and suddenly saw my booking marked as cancelled, with a message stating no refund available. The layout of bookings feels confusing. To reserve the tennis court I want, I have to navigate through Park Activities instead of simply using the Tennis section.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: Better UK
  • Package Name: com.innovatise.bettergll
  • Signature: 74d2a5fe837d1216661352c8796a2be1