Азбука вкуса - Groceries & food delivery

“Azbuka Vkusa” offers a grocery delivery service that includes prepared meals and a variety of goods. They provide products from 70 countries, homemade-style dishes, and farm-fresh items. Customers in Moscow and St. Petersburg can enjoy 24-hour grocery delivery and food ordering.

Join the “Vkusomania” loyalty program to take advantage of benefits designed for regular customers.

New users can receive a 10% discount on their first two orders by entering a promotional code found in the “Taste Mania” section of the app.

The ABC of Taste application features:

– A wide selection of fresh products from around the globe catering to diverse tastes, with a catalog boasting 18,000 items sourced from 70 countries.

– Authentic farm and handmade goods directly from producers and small family enterprises.

– In-house production at our factory kitchens, offering ready-made meals based on traditional recipes suited for various occasions.

– Assurance of freshness, as staff members will verify the expiration dates and quality of vegetables and fruits.

– Top-notch service: we provide freshly baked bread, fish cleaning, cheese slicing, and custom cake preparation, along with beautiful packaging and festive decorations for your gifts.

– Convenient pickup and delivery services to homes, offices, or country houses in Moscow and the surrounding region, as well as in St. Petersburg and Leningrad region—available in all weather conditions and every day of the week.

The ABC of Taste app not only offers food but also an assortment of household items, cosmetics, toys, and textiles. Save time spent shopping at supermarkets as we deliver everything you need right to your doorstep. Our couriers ensure that your order is transported promptly and accurately to your specified location.

Easily order groceries online

The ABC of Taste app has all essentials you may need for breakfast, lunch, and dinner, alongside a comprehensive drink selection. Simply fill your cart, choose a delivery option that works best for you, whether that be scheduled delivery, expedited delivery, or pickup. Payment can be made through cashless methods or using “Vkusomania” bonuses.

Order pre-prepared meals

“Azbuka Vkusa” is here to deliver ready-to-eat dishes, fresh baked goods, and desserts at your preferred time. Focus on spending quality moments with your family, as we handle making delicious, home-style meals for breakfast, lunch, or dinner.

Order catering for celebrations and events

Dedicate more time to enjoying your festivities, while we manage the preparations. We will curate, present, and bring exquisite culinary creations, beloved comfort food, and dishes crafted by our renowned chefs directly to your location.

Your complete order will be collected, securely packaged, and delivered to your desired destination, whether it be your home, office, or vacation house. Our deliveries are reliable, regardless of weather circumstances, and available throughout the week. Additionally, for convenience, we can arrange for your order to be ready for pickup at a nearby store.

Sign up for a virtual loyalty card “Vkusomania” via the “ABC of Taste” app and accrue bonuses for participating in various promotions, quizzes, and challenges, as well as for making purchases both in-stores and online. These bonuses can be redeemed for different products, meal passes, beverages, and more.

Cardholders can also look forward to birthday surprises and delightful rewards!

We are always available. Reach out to us through the ABC of Taste app for assistance.

Frequently asked questions about delivery

When can I expect my order to be delivered?

We are ready to deliver your order on the day it is placed or on another day convenient for you, available and selected when placing the order. The time interval depends on the selected delivery method.

What documents are attached to the order?

A slip (if paying by credit card), documents related to the product and required under the current legislation of the Russian Federation are attached to the order. If you need additional documents, please write about it in the "Order comment" field when placing it.

Can the cost of the order change?

In case of replacement or absence of some goods or the presence of weighted goods in the order, the amount may change.

I cannot accept the order at the appointed time

If you are unable to accept the order at the appointed time, you have the opportunity to cancel it or create a new order for another date/time. To cancel the order, please contact the contact center by phone at 8 (800) 700-34-87.

How are goods stored and orders completed?

We take into account the principles of neighborhood, temperature conditions and storage conditions, pay special attention to the packaging of products and deliver orders in specially equipped vehicles with refrigeration chambers so that you always receive the freshest and tastiest products.

The ordered product is out of stock

If for any reason the ordered product is out of stock, we are ready to replace it with a similar one, or cancel it if there are no similar products. Replacement of products is agreed upon by phone. If we are unable to get through, unfortunately, we will be forced to cancel the missing product or select a replacement at the discretion of the delivery service. You can refuse the product we offer.

I am not satisfied with the quality of the product

If you are not satisfied with the quality of the product, please contact the contact center by phone +7 (495) 223-02-00 and leave a request for a refund. We will conduct an internal audit and if quality discrepancies are found, we will refund your money in full.

How to receive electronic receipts?

In the Azbuka Vkusa Mobile Application, go to the Profile - My Data section and enter your email address in the E-mail field.

On the av.ru website, in your personal account, enter your email address in the E-mail field.

OMS delivery cost

The current delivery cost is displayed in the cart when placing an order

How can I pay for an order?

By bank card when placing an order in the online store.

What is the minimum order amount?

The minimum order amount by time for Moscow and

St. Petersburg is from 2000 rubles, depending on the delivery address. The exact minimum order amount is displayed when selecting the delivery address, as well as in the cart when placing an order.

Why have plastic bags become paid when ordering express delivery in the online store?

We are for everyone to have a choice and everyone to make informed decisions. Plastic bags have become an integral part of our lives, it is difficult to refuse them. But we already offer alternative options: reusable bags made of spunbond, fabric bags - and we will be glad if you choose them. We will spend the funds received from the sale of bags on modernization and support of existing environmental initiatives.