ASAN növbə - Citizen services coordination
Experience seamless government services with efficiency & transparency at your fingertips through innovative civic engagement centers.

- 3.1.2 Version
- 1.0 Score
- 394K+ Downloads
- Free License
- 3+ Content Rating
The ASAN service centers were created following the Decree No. 685 issued by the President of the Republic of Azerbaijan on July 13, 2012, and operate under the State Agency for Citizens Service and Social Innovations affiliated with the President.
These "ASAN service" centers are designed to offer state services in a unified and coherent manner.
The objective of "ASAN xidmət" centers is to develop a new strategy for enhancing citizen satisfaction regarding the performance of civil servants, thereby elevating the relationship between civil servants and citizens to a more advanced level.
The operations of these centers are founded on principles such as efficiency, transparency, politeness, accountability, and adaptability.
What is the duration of renewal of driving license?
The renewal of driving license is implemented within 30 minutes, without any exams based on the reference of its owner and by preserving all mentioned categories in the previous license.
In which cases to apply for renewal of a passport?
A passport should have renewed when the period of validity is expired, or surname, name or father’s name is changed, or its electronic carrier (pocked).
In which cases the power of attorney is terminated?
The power of attorney is terminated as a result of the following:
• expiration of the power of attorney;
• revocation of power of attorney given to him/ her by a person;
• waiver of attorney of the person;
• the death of an individual in a power of attorney;
• and other circumstances.
What is the duration of the permanent residence permission to foreigners and how many times a person is able to apply for it?
The duration of the permanent residence permission in the Republic of Azerbaijan is 5 years. The duration of the permanent residence permission can be extended for more 5 years in accordance with the new application by a foreigner or stateless person 3 months left until the end of the permission period. The extension numbers are not restricted.
Which documents are necessary for the individual’s registration for taxation?
The necessary documents for the individual’s registration for taxation are ID card and reference of individual’s entrepreneurship.
What is the fee of change of water, electricity and gas subscription?
The change of subscription by “Azersu” OJSC, “Azerishiq” OJSC, “Azerigas” PU is implemented without fee.
- Version3.1.2
- UpdateJun 17, 2025
- DeveloperASAN
- CategorySocial
- Requires AndroidAndroid 5.0+
- Downloads394K+
- Package Nameaz.asanx
- Signature0da96f7c8656b495115c7217ab67e04a
- Available on
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29.14 MB
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29.35 MB
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8.68 MB
User-friendly interface possibilities
Time-saving for appointments
Efficient queue management potential
Access to services from home
Real-time updates on queue status
Enhanced public service accessibility
Slow connection issues
Frequent application malfunctions
Difficulty in registering or logging in
Inability to select appointment times
Confusing navigation and user experience
Lack of support from customer service
No successful online appointment reservations
Misleading internet connection error messages
Limited functionality compared to expectations